Managing competing demands through task-switching and multitasking: a multi-setting observational study of 200 clinicians over 1000 hours

SR Walter, L Li, WTM Dunsmuir… - BMJ quality & …, 2014 - qualitysafety.bmj.com
Objective To provide a detailed characterisation of clinicians' work management strategies.
Design 1002.3 h of observational data were derived from three previous studies conducted …

Interruptions and multitasking in surgery: a multicentre observational study of the daily work patterns of doctors and nurses

T Bellandi, A Cerri, G Carreras, S Walter, C Mengozzi… - Ergonomics, 2018 - Taylor & Francis
The aim of this study was to obtain baseline data on doctors' and nurses' work activities and
rates of interruptions and multitasking to improve work organisation and processes. Data …

Relationships of multitasking, physicians' strain, and performance: an observational study in ward physicians

M Weigl, A Müller, N Sevdalis… - Journal of patient safety, 2013 - journals.lww.com
Background Simultaneous task performance (“multitasking”) is common in hospital
physicians' work and is implicated as a major determinant for enhanced strain and …

How can task shifting put patient safety at risk? A qualitative study of experiences among general practitioners in Norway

K Malterud, A Aamland, A Fosse - Scandinavian journal of primary …, 2020 - Taylor & Francis
Objective: To describe experiences among general practitioners (GPs) in Norway regarding
horizontal task shifting experiences associated with adverse events that potentially put …

The impact of interruptions on clinical task completion

JI Westbrook, E Coiera, WTM Dunsmuir… - BMJ Quality & …, 2010 - qualitysafety.bmj.com
Background Interruptions and multitasking are implicated as a major cause of clinical
inefficiency and error. Objective The aim was to measure the association between …

Factors perceived to influence implementation of task shifting in highly specialised healthcare: a theory-based qualitative approach

E Feiring, AE Lie - BMC Health Services Research, 2018 - Springer
Background New approaches to control healthcare expenditures and increase access to
quality care are required by decision-makers in high-income countries. One strategy is to …

Multitasking behaviors and provider outcomes in emergency department physicians: two consecutive, observational and multi-source studies

T Augenstein, A Schneider, M Wehler… - Scandinavian Journal of …, 2021 - Springer
Background Multitasking is a key skill for emergency department (ED) providers. Yet,
potentially beneficial or debilitating effects for provider functioning and cognition are …

Emergency doctors' strategies to manage competing workload demands in an interruptive environment: An observational workflow time study

SR Walter, MZ Raban, WTM Dunsmuir, HE Douglas… - Applied ergonomics, 2017 - Elsevier
An observational workflow time study was conducted involving doctors in the emergency
department (ED) of a large Australian hospital. During 121.7 h across 58 sessions, we …

Work conditions, mental workload and patient care quality: a multisource study in the emergency department

M Weigl, A Müller, S Holland, S Wedel… - BMJ quality & …, 2016 - qualitysafety.bmj.com
Background Workflow interruptions, multitasking and workload demands are inherent to
emergency departments (ED) work systems. Potential effects of ED providers' work on care …

All in a day's work: an observational study to quantify how and with whom doctors on hospital wards spend their time

JI Westbrook, A Ampt, L Kearney… - Medical Journal of …, 2008 - Wiley Online Library
Objective: To quantify time doctors in hospital wards spend on specific work tasks, and with
health professionals and patients. Design: Observational time and motion study. Setting: 400 …