The Quality of Counseling for Headache OTC Medications in German Community Pharmacies Using a Simulated Patient Approach: Are There Differences between …

B Langer, C Kunow - The Scientific World Journal, 2022 - Wiley Online Library
Background. In Germany—as worldwide—headache is one of the most frequent causes of
self‐medication. The dispensing of over‐the‐counter (OTC) medications may only be carried …

Counselling with a focus on product and price transparency for over‐the‐counter headache medicines: A simulated patient study in community pharmacies in Munich …

B Langer, C Kunow, J Bolduan… - … Journal of Health …, 2024 - Wiley Online Library
Abstract Background In Germany, over‐the‐counter (OTC) medicines may only be
dispensed by community pharmacies (CPs). German CPs must ensure …

Dispensing and variabilities in pricing of headache OTC medicines by community pharmacies in a German big city: a simulated patient approach

C Kunow, B Langer - ClinicoEconomics and Outcomes Research, 2021 - Taylor & Francis
Background In Germany, over-the-counter (OTC) medicines for self-medication may only be
dispensed by community pharmacies (CPs). From the customer's point of view,“adequate” …

Counselling quality in community pharmacies: implementation of the pseudo customer methodology in Germany

K Berger, C Eickhoff, M Schulz - Journal of clinical pharmacy …, 2005 - Wiley Online Library
Objectives: To investigate a new method for evaluating counselling performance of staff in
community pharmacies and to assess the quality of patient counselling. Method: Trained …

[HTML][HTML] Assessment of community pharmacists' counselling skills on headache management by using the simulated patient approach: a pilot study

AP Santos, AR Mesquita, KS Oliveira… - Pharmacy …, 2013 - ncbi.nlm.nih.gov
Background Headache, or cephalalgia, is one of the 20 most disabling diseases in the world
and affects a large portion of the world's population. People generally use over-the-counter …

A simulated patient study assessing over the counter supply and counseling in Jordan: responding to headache complaints

EA Hammad, E Elayeh, R Tubeileh, M Watson… - International Journal of …, 2018 - Springer
Background Community pharmacists are the most accessible health professionals for
patients seeking advice on minor ailments and over the counter supply. Objectives To …

Role of pharmacists in a community pharmacy for self-medication of patients with headache

Y Naito, M Ishii, K Kawana, Y Sakairi… - … Zasshi: Journal of the …, 2009 - europepmc.org
Pharmacists in a community pharmacy may recommend an over-the-counter (OTC) drug to
patients with headache. However, it is not clear how pharmacists should distinguish the …

Using the simulated patient methodology to assess paracetamol-related counselling for headache

N Horvat, M Koder, M Kos - PLoS One, 2012 - journals.plos.org
Objectives Firstly, to assess paracetamol-related counselling. Secondly, to evaluate the
patient's approach as a determinant of counselling and to test the acceptability of the …

Evaluation of consultation in community pharmacies with mystery shoppers

D Alte, W Weitschies, CA Ritter - Annals of …, 2007 - journals.sagepub.com
BACKGROUND: Consultation of patients in community pharmacies (CPs) must meet
standards, especially in selling over-the-counter drugs; however, there has been no …

Use of outpatient medical care by headache patients in Germany: a population-based cross-sectional study

B Müller, T Dresler, C Gaul, T Jürgens, P Kropp… - The Journal of …, 2020 - Springer
Background Headache sufferers in need of professional health care often do not utilize the
care available, and factors influencing headache-specific physician consultation are not yet …