Purpose–This study aims to investigate how perceptions associated with corporate social
responsibility (CSR) initiatives influence customers' preference and loyalty in a controversial …

Purpose Given the important role of corporate social responsibility (CSR) to enhance
company performance, the purpose of this paper is to fill the existing gaps in the hotel CSR …

Purpose The purpose of this paper is to focus on how corporate social responsibility
(CSR)(ie responsibility to customers, employees and society) influences customer …

Within hospitality research, corporate social responsibility (CSR) has attracted plenty of
interest, but few studies have investigated a strategic approach to CSR management …

The purpose of this study is to investigate whether perceptions of corporate social
responsibility (CSR) initiatives affect casino customers' corporate image as well as the …

The study examines the role of customer perceptions of CSR in improving customer loyalty
by exploring its direct and mediated effects through service quality, customer satisfaction …

This study aims to investigate if the visitors' perception of corporate social responsibility
influences both hotel brand positioning and intention to revisit. Furthermore, it examines the …

Purpose The purpose of this paper is to examine the influence of perceived CSR and its
influence on customer satisfaction and loyalty in the hotel industry. Design/methodology …

This study reviews and synthesizes the contemporary literature focusing on the role of
corporate social responsibility (CSR) in the hotel industry over the period 2006-2015. The …

This study provides a systematic review of corporate social responsibility (CSR) in the
hospitality management literature over the last decade. In contrast to prior reviews, this …