COVID-sumers: consumers' feelings due Covid-19 pandemic in Brazil and potential implications for services marketing

MS Terres, SF Rohden, LV Sebastião - International Journal of …, 2024 - emerald.com
Purpose The changes in the service context due to COVID-19 have challenged service
marketers to understand and react to consumers' feelings that impact their shopping …

[HTML][HTML] Service provision during the Covid-19 pandemic: Impact on customer well-being and repurchase intention

TS Glasenapp, SF Rohden, LB Dorneles… - RAM. Revista de …, 2022 - SciELO Brasil
Purpose: This research aims to explore how the maintenance of customers' relations with
service providers during the Covid-19 pandemic affects customers' well-being and …

The Impact of Fear and Loneliness on the Buyer-Seller Interface and Service Quality in the Context of COVID-19: A Caribbean Perspective

J Knight - Interdisciplinary Perspectives on Covid-19 and the …, 2023 - Springer
When consumers go shopping, they do not leave their emotions at home. To that end, this
chapter investigates how loneliness and fear impacted the buyer-seller interactions and …

[HTML][HTML] The emotion bias of health product consumers in the context of COVID-19

L Yuan, M Wang - Plos one, 2022 - journals.plos.org
The ongoing COVID-19 has led to an increase in negative emotions and health awareness
among consumers. This paper discusses the emotion bias of Chinese consumers during the …

The interrelations between religiosity and consumer well-being: evidence on coping strategies during the COVID-19 pandemic

N Abdelrazek, H Hammad, H Adib… - … & Sustainability: An …, 2023 - emerald.com
Purpose In light of the role of religious coping as an alleviation mechanism, the COVID-19
pandemic presents a potential opportunity to build on the literature related to religious …

[HTML][HTML] Spirituality as a protective factor for chronic and acute anxiety in Brazilian healthcare workers during the COVID-19 outbreak

JC Tolentino, ALT Gjorup, CR Mello, SG Assis… - Plos one, 2022 - journals.plos.org
Background Anxiety symptoms (AS) are exacerbated in healthcare workers (HCWs) during
the COVID-19 pandemic. Spirituality is known to protect against AS in the general …

What Do Portuguese Really Feel About the COVID-19 Pandemic Consumer Neuroscience and Advanced Analytics—Discovering New Perspectives

V Chkoniya, D Reykowska, R Ohme - Marketing and Smart Technologies …, 2021 - Springer
The diverse challenges that are faced during the COVID-19 pandemic demand a range of
responses and require an innovative approach. However, the key success factor in any …

The COVID-19 Pandemic: paths for future research in marketing involving the regulatory role of prosocial consumption

M da Silva Terres, SF Rohden, L Vedolin… - Revista Brasileira de …, 2020 - research.cbs.dk
Objective: One of the strategies adopted by several countries (ie China, United States,
Brazil) for containing the pandemic is to recommend the adoption of social distancing. This …

[HTML][HTML] A view from inside: Insights on consumer behavior during a global pandemic

K Goldsmith, AY Lee - Journal of the Association for …, 2021 - journals.uchicago.edu
KELLY GOLDSMITH AND ANGELA Y. LEE The current humanitarian crisis related to the
COVID-19 outbreak around the world presents unprecedented challenges to the global …

[HTML][HTML] COVID-19-related fear and anxiety: Spiritual-religious coping in healthcare workers in Portugal

F Prazeres, L Passos, JA Simões, P Simões… - International journal of …, 2021 - mdpi.com
The COVID-19 pandemic has negatively affected the mental health of the general
population, and for healthcare workers (HCWs) it has been no different. Religiosity and …