Purpose Robot chefs and robot waiters have emerged in the restaurant industry. Based on
the curiosity theory and the stimulus–organism–response paradigm, this study aims to …

Purpose The purpose of this study is to explore the impact of the robot restaurant
servicescape and robot service competence (RSC) on customers' behavioral intentions and …

This study investigates the approach behavior of the respondents by using the cognitive–
affective–behavioral framework in the context of restaurant service robots. An online survey …

This study aims to examine tourist acceptance of robot chefs in gastronomy experiences
based on the behavioural reasoning theory. A mixed-method design was adopted. Findings …

Purpose This study aims to empirically test a theoretical model by defining customers'
intention to use services of restaurant robots, which are rapidly developing in Korea. The …

Purpose With the trend of adopting and studying artificial intelligence (AI) service robots at
restaurants, the authors' understanding of how customers perceive robots differently across …

Robotic interaction quality and outcome quality in restaurants are crucial in engaging
customers and facilitating post-purchase behavior while few papers have examined their …

Purpose This study aims to examine the differences among memorable brand experience,
brand preference and behavioral intentions based on the type of service providers, such as …

Purpose Drawing on the cognitive–affective–conative framework, this study aims to develop
a model of service robot acceptance in the hospitality sector by incorporating both cognitive …

The growing popularity of robot-related research contexts in hospitality and tourism calls for
in-depth analysis of how different product/service designs strategies integrating robots may …