In an online experiment, I apply theory from psychology and communications to find out
whether group information management tasks are governed by the same communication …

Group information repositories are systems for storing and organizing files in a central
location all group members can access. The functionality and capabilities of these systems …

Online information pools, such as user-generated encyclopedias and websites that
aggregate users' ratings of various products and experiences, are increasingly popular …

Research on information sharing has viewed this activity as essential for informing groups
on content relevant to a decision. We propose and examine an alternate function of …

People manage and use their files/documents in social settings. However, current file
systems do not consider social interactions that happen around files. For example, files that …

One of the key components of designing usable and useful collaborative information
retrieval systems is to understand the needs of the users of these systems. Our research …

This article reports an exploratory investigation of individual perceptions of factors that
underlie the use of collaborative electronic media (electronic mail, World Wide Web, list …

This study examines how employees in a distributed work group use email copies in
networks of collaboration. It studies the audience design of messages with multiple …

Collaborating teams of knowledge workers need a common repository in which to share
information gathered by individuals or developed by the team. This is difficult to achieve in …

How do people use an enterprise file-sharing service? We describe patterns of usage in a
social file-sharing service that was deployed in a large multinational enterprise. Factor …