Harnessing Large Language Models' Empathetic Response Generation Capabilities for Online Mental Health Counselling Support

SB Loh, AS Raamkumar - arXiv preprint arXiv:2310.08017, 2023 - arxiv.org
Large Language Models (LLMs) have demonstrated remarkable performance across
various information-seeking and reasoning tasks. These computational systems drive state …

Soulchat: Improving llms' empathy, listening, and comfort abilities through fine-tuning with multi-turn empathy conversations

Y Chen, X Xing, J Lin, H Zheng, Z Wang… - Findings of the …, 2023 - aclanthology.org
Large language models (LLMs) have been widely applied in various fields due to their
excellent capability for memorizing knowledge and chain of thought (CoT). When these …

Harnessing the power of large language models for empathetic response generation: Empirical investigations and improvements

Y Qian, WN Zhang, T Liu - arXiv preprint arXiv:2310.05140, 2023 - arxiv.org
Empathetic dialogue is an indispensable part of building harmonious social relationships
and contributes to the development of a helpful AI. Previous approaches are mainly based …

Are Large Language Models More Empathetic than Humans?

A Welivita, P Pu - arXiv preprint arXiv:2406.05063, 2024 - arxiv.org
With the emergence of large language models (LLMs), investigating if they can surpass
humans in areas such as emotion recognition and empathetic responding has become a …

Building emotional support chatbots in the era of llms

Z Zheng, L Liao, Y Deng, L Nie - arXiv preprint arXiv:2308.11584, 2023 - arxiv.org
The integration of emotional support into various conversational scenarios presents
profound societal benefits, such as social interactions, mental health counseling, and …

Response Generation for Cognitive Behavioral Therapy with Large Language Models: Comparative Study with Socratic Questioning

K Izumi, H Tanaka, K Shidara, H Adachi… - arXiv preprint arXiv …, 2024 - arxiv.org
Dialogue systems controlled by predefined or rule-based scenarios derived from counseling
techniques, such as cognitive behavioral therapy (CBT), play an important role in mental …

Empathetic and Emotionally Positive Conversation Systems with an Emotion-specific Query-Response Memory

Z Tian, Y Wang, Y Song, C Zhang, D Lee… - Findings of the …, 2022 - aclanthology.org
Emotional conversation systems generate responses for the input queries considering the
speaker's emotions in a conversation. Existing emotional conversation systems output …

Chain of empathy: Enhancing empathetic response of large language models based on psychotherapy models

YK Lee, I Lee, M Shin, S Bae, S Hahn - arXiv preprint arXiv:2311.04915, 2023 - arxiv.org
We present a novel method, the Chain of Empathy (CoE) prompting, that utilizes insights
from psychotherapy to induce Large Language Models (LLMs) to reason about human …

Self-chats from Large Language Models Make Small Emotional Support Chatbot Better

Z Zheng, L Liao, Y Deng, L Qin… - Proceedings of the 62nd …, 2024 - aclanthology.org
Abstract Large Language Models (LLMs) have shown strong generalization abilities to excel
in various tasks, including emotion support conversations. However, deploying such LLMs …

Towards empathetic open-domain conversation models: A new benchmark and dataset

H Rashkin, EM Smith, M Li, YL Boureau - arXiv preprint arXiv:1811.00207, 2018 - arxiv.org
One challenge for dialogue agents is recognizing feelings in the conversation partner and
replying accordingly, a key communicative skill. While it is straightforward for humans to …