An empirical examination of the influence of biased personalized product recommendations on consumers' decision making outcomes

B Xiao, I Benbasat - Decision Support Systems, 2018 - Elsevier
To assist consumers in product search and selection while shopping online, many e-
commerce retailers have implemented web-based product recommendation agents (PRAs) …

Designing warning messages for detecting biased online product recommendations: An empirical investigation

B Xiao, I Benbasat - Information systems research, 2015 - pubsonline.informs.org
The increasing adoption of product recommendation agents (PRAs) by e-commerce
merchants makes it an important area of study for information systems researchers. PRAs …

New hidden persuaders: an investigation of attribute-level anchoring effects of product recommendations

S Köcher, M Jugovac, D Jannach, HH Holzmüller - Journal of Retailing, 2019 - Elsevier
Recommender systems on marketers' websites are typically designed to facilitate purchase
decisions by helping customers easily identify products that match their tastes and needs …

Examining the effects of malfunctioning personalized services on online users' distrust and behaviors

PYK Chau, SY Ho, KKW Ho, Y Yao - Decision Support Systems, 2013 - Elsevier
Merchants adopt web personalization technologies to offer product recommendations in the
hope of influencing online users' decision making in a shopping process. Although there is a …

Assessing the impact of recommender agents on on-line consumer unplanned purchase behavior

RE Hostler, VY Yoon, Z Guo, T Guimaraes… - Information & …, 2011 - Elsevier
Recommendation agents (RAs) have been used by many Internet businesses such as
Amazon and Netflix. However, few authors have studied how consumer behavior is affected …

Differential effects of provider recommendations and consumer reviews in e-commerce transactions: An experimental study

A Benlian, R Titah, T Hess - Journal of Management Information …, 2012 - Taylor & Francis
Despite the importance of online product recommendations (OPRs) in e-commerce
transactions, there is still little understanding about how different recommendation sources …

Complements and substitutes in online product recommendations: The differential effects on consumers' willingness to pay

M Zhang, J Bockstedt - Information & Management, 2020 - Elsevier
Online product recommendations have been shown to influence consumers' preferences
and purchasing behaviors for recommended products. However, it remains an open …

Decision biases in recommender systems

EC Teppan, M Zanker - Journal of Internet Commerce, 2015 - Taylor & Francis
Recommender systems support online consumers in identifying suitable products from vast
and complex product assortments. Typically, recommender systems compute choice sets of …

The impact of profit incentives on the relevance of online recommendations

U Panniello, S Hill, M Gorgoglione - Electronic Commerce Research and …, 2016 - Elsevier
Recommender systems are commonly used by firms to improve consumers' online shopping
experiences, with the secondary benefit of increased sales and profits. Prior research has …

Effects of online recommendations on consumers' willingness to pay

G Adomavicius, JC Bockstedt… - Information Systems …, 2018 - pubsonline.informs.org
Recommender systems are an integral part of the online retail environment. Prior research
has focused largely on computational approaches to improving recommendation accuracy …