An empirical examination of the influence of biased personalized product recommendations on consumers' decision making outcomes
B Xiao, I Benbasat - Decision Support Systems, 2018 - Elsevier
To assist consumers in product search and selection while shopping online, many e-
commerce retailers have implemented web-based product recommendation agents (PRAs) …
commerce retailers have implemented web-based product recommendation agents (PRAs) …
Designing warning messages for detecting biased online product recommendations: An empirical investigation
B Xiao, I Benbasat - Information systems research, 2015 - pubsonline.informs.org
The increasing adoption of product recommendation agents (PRAs) by e-commerce
merchants makes it an important area of study for information systems researchers. PRAs …
merchants makes it an important area of study for information systems researchers. PRAs …
New hidden persuaders: an investigation of attribute-level anchoring effects of product recommendations
Recommender systems on marketers' websites are typically designed to facilitate purchase
decisions by helping customers easily identify products that match their tastes and needs …
decisions by helping customers easily identify products that match their tastes and needs …
Examining the effects of malfunctioning personalized services on online users' distrust and behaviors
Merchants adopt web personalization technologies to offer product recommendations in the
hope of influencing online users' decision making in a shopping process. Although there is a …
hope of influencing online users' decision making in a shopping process. Although there is a …
Assessing the impact of recommender agents on on-line consumer unplanned purchase behavior
Recommendation agents (RAs) have been used by many Internet businesses such as
Amazon and Netflix. However, few authors have studied how consumer behavior is affected …
Amazon and Netflix. However, few authors have studied how consumer behavior is affected …
Differential effects of provider recommendations and consumer reviews in e-commerce transactions: An experimental study
Despite the importance of online product recommendations (OPRs) in e-commerce
transactions, there is still little understanding about how different recommendation sources …
transactions, there is still little understanding about how different recommendation sources …
Complements and substitutes in online product recommendations: The differential effects on consumers' willingness to pay
M Zhang, J Bockstedt - Information & Management, 2020 - Elsevier
Online product recommendations have been shown to influence consumers' preferences
and purchasing behaviors for recommended products. However, it remains an open …
and purchasing behaviors for recommended products. However, it remains an open …
Decision biases in recommender systems
Recommender systems support online consumers in identifying suitable products from vast
and complex product assortments. Typically, recommender systems compute choice sets of …
and complex product assortments. Typically, recommender systems compute choice sets of …
The impact of profit incentives on the relevance of online recommendations
U Panniello, S Hill, M Gorgoglione - Electronic Commerce Research and …, 2016 - Elsevier
Recommender systems are commonly used by firms to improve consumers' online shopping
experiences, with the secondary benefit of increased sales and profits. Prior research has …
experiences, with the secondary benefit of increased sales and profits. Prior research has …
Effects of online recommendations on consumers' willingness to pay
G Adomavicius, JC Bockstedt… - Information Systems …, 2018 - pubsonline.informs.org
Recommender systems are an integral part of the online retail environment. Prior research
has focused largely on computational approaches to improving recommendation accuracy …
has focused largely on computational approaches to improving recommendation accuracy …