Hospitality employee's mindfulness and its impact on creativity and customer satisfaction: The moderating role of organizational error tolerance

X Wang, X Wen, A Paşamehmetoğlu… - International Journal of …, 2021 - Elsevier
Mindfulness refers to the psychological attentional state in which a person is conscious and
accepting of the present. It is increasingly emerging as an estimable quality, especially …

Employee mindfulness and creativity: When emotions and national culture matter

H Gip, D The Khoa, P Guchait… - The Service …, 2022 - Taylor & Francis
Mindfulness has recently attracted more attention from service scholars due to its positive
effect on various job outcomes. Yet, the linkage between mindfulness and service …

Does being mindful make people more creative at work? The role of creative process engagement and perceived leader humility

SY Cheung, EG Huang, S Chang, L Wei - Organizational Behavior and …, 2020 - Elsevier
An emerging line of research in the mindfulness literature is to examine the role of
mindfulness in creativity in organizations. Thus far, little is known about how and when …

Mindfulness and job performance: Does creativity matter?

LV Ngo, NP Nguyen, J Lee… - Australasian marketing …, 2020 - journals.sagepub.com
Mindfulness is being fully awake with the here-and-now moment. This study examines the
mechanisms through which mindfulness enhances job performance. Specifically, we …

Enhancing employee creativity in the Chinese context: The mediating role of employee self-concordance

AHY Hon - International Journal of Hospitality Management, 2011 - Elsevier
This study applies the theory of self-concordance and adopts the multi-level analysis
approach to examine the mediating effect of employee self-concordance, a core component …

Intrinsic or extrinsic motivations for hospitality employees' creativity: The moderating role of organization-level regulatory focus

JH Chang, CC Teng - International Journal of Hospitality Management, 2017 - Elsevier
This study predicts that the intrinsic (creative personality) and extrinsic motivators
(transformational leadership) reinforce employee creativity and job performance in the …

How high-performance HR practices and LMX affect employee engagement and creativity in hospitality

J He, AM Morrison, H Zhang - Journal of Hospitality & …, 2021 - journals.sagepub.com
The purpose of this article is to explore how the interactive effects of high-performance
human resource (HR) practices and leader–member exchange (LMX) on employee …

Emotional intelligence and creative performance: Looking through the lens of environmental uncertainty and cultural intelligence

M Darvishmotevali, L Altinay, G De Vita - International Journal of Hospitality …, 2018 - Elsevier
Despite the need to better understand the relationship between employee creativity and
emotional intelligence, research remains scant and ambiguous. We examine the effect of …

Mindfulness training for tourism and hospitality frontline employees

KR Johnson, S Park - Industrial and Commercial Training, 2020 - emerald.com
Purpose The purpose of this paper is to explore mindfulness training as a viable intervention
for frontline employees in tourism and hospitality as a way to aid in the regulation of …

Salespeople's trait mindfulness and emotional exhaustion: the mediating roles of optimism, resilience, and self-efficacy

P Charoensukmongkol… - International Journal of …, 2018 - inderscienceonline.com
Given emotional exhaustion's adverse effects on employees' psychological wellbeing and
performance, it is crucial to understand which employee characteristics may enhance their …