Hospitality employee's mindfulness and its impact on creativity and customer satisfaction: The moderating role of organizational error tolerance
Mindfulness refers to the psychological attentional state in which a person is conscious and
accepting of the present. It is increasingly emerging as an estimable quality, especially …
accepting of the present. It is increasingly emerging as an estimable quality, especially …
Employee mindfulness and creativity: When emotions and national culture matter
Mindfulness has recently attracted more attention from service scholars due to its positive
effect on various job outcomes. Yet, the linkage between mindfulness and service …
effect on various job outcomes. Yet, the linkage between mindfulness and service …
Does being mindful make people more creative at work? The role of creative process engagement and perceived leader humility
An emerging line of research in the mindfulness literature is to examine the role of
mindfulness in creativity in organizations. Thus far, little is known about how and when …
mindfulness in creativity in organizations. Thus far, little is known about how and when …
Mindfulness and job performance: Does creativity matter?
Mindfulness is being fully awake with the here-and-now moment. This study examines the
mechanisms through which mindfulness enhances job performance. Specifically, we …
mechanisms through which mindfulness enhances job performance. Specifically, we …
Enhancing employee creativity in the Chinese context: The mediating role of employee self-concordance
AHY Hon - International Journal of Hospitality Management, 2011 - Elsevier
This study applies the theory of self-concordance and adopts the multi-level analysis
approach to examine the mediating effect of employee self-concordance, a core component …
approach to examine the mediating effect of employee self-concordance, a core component …
Intrinsic or extrinsic motivations for hospitality employees' creativity: The moderating role of organization-level regulatory focus
JH Chang, CC Teng - International Journal of Hospitality Management, 2017 - Elsevier
This study predicts that the intrinsic (creative personality) and extrinsic motivators
(transformational leadership) reinforce employee creativity and job performance in the …
(transformational leadership) reinforce employee creativity and job performance in the …
How high-performance HR practices and LMX affect employee engagement and creativity in hospitality
J He, AM Morrison, H Zhang - Journal of Hospitality & …, 2021 - journals.sagepub.com
The purpose of this article is to explore how the interactive effects of high-performance
human resource (HR) practices and leader–member exchange (LMX) on employee …
human resource (HR) practices and leader–member exchange (LMX) on employee …
Emotional intelligence and creative performance: Looking through the lens of environmental uncertainty and cultural intelligence
Despite the need to better understand the relationship between employee creativity and
emotional intelligence, research remains scant and ambiguous. We examine the effect of …
emotional intelligence, research remains scant and ambiguous. We examine the effect of …
Mindfulness training for tourism and hospitality frontline employees
KR Johnson, S Park - Industrial and Commercial Training, 2020 - emerald.com
Purpose The purpose of this paper is to explore mindfulness training as a viable intervention
for frontline employees in tourism and hospitality as a way to aid in the regulation of …
for frontline employees in tourism and hospitality as a way to aid in the regulation of …
Salespeople's trait mindfulness and emotional exhaustion: the mediating roles of optimism, resilience, and self-efficacy
P Charoensukmongkol… - International Journal of …, 2018 - inderscienceonline.com
Given emotional exhaustion's adverse effects on employees' psychological wellbeing and
performance, it is crucial to understand which employee characteristics may enhance their …
performance, it is crucial to understand which employee characteristics may enhance their …