“I want you back”: On the strategic roles of boundary spanners in supplier switching-back processes
LA Poblete, A Bengtson - Industrial Marketing Management, 2020 - Elsevier
This paper builds upon literature addressing boundary spanners and switching suppliers in
order to explore an under-examined aspect of buyer–supplier relationships: how different …
order to explore an under-examined aspect of buyer–supplier relationships: how different …
Toward a conceptualization of supplier-switching processes in business relationships
LE Bygballe - Journal of purchasing and supply management, 2017 - Elsevier
This paper employs a practice perspective to study and conceptualize supplier-switching
processes in business relationships. It is based on case study research of a company in the …
processes in business relationships. It is based on case study research of a company in the …
Boundary spanning in multiple supplier development initiatives: an exploratory study
M Norlyk Jørgensen, C Ellegaard… - … Chain Management: An …, 2023 - emerald.com
Purpose Boundary spanners link their internal organization with its external environment. In
the present research, the authors study supply managers who build a bridge between a …
the present research, the authors study supply managers who build a bridge between a …
Boundary spanner turnover in professional services: Exploring the outcomes of client retention strategies
M Vafeas - Journal of Marketing Management, 2010 - Taylor & Francis
Studies suggest that the termination of the interpersonal relationship between boundary
spanners at buyer and seller firms can have a damaging effect on the inter organisational …
spanners at buyer and seller firms can have a damaging effect on the inter organisational …
Rekindled Business Relationships: A study of the re-activation process of buyer-supplier relationships in the defence and security industry in Sweden
L Poblete - 2017 - diva-portal.org
Most research on buyer-supplier relationships has mainly focused on initiating, developing
and ending the relationship with suppliers. However, the firm's possibilities of doing …
and ending the relationship with suppliers. However, the firm's possibilities of doing …
[PDF][PDF] Strengthening the purchaser-supplier partnership
J Brownell, D Reynolds - 2002 - ecommons.cornell.edu
A survey of 73 food-service purchasing agents, representing several segments of the food-
service industry, was jointly conducted by The Center for Hospitality Research and …
service industry, was jointly conducted by The Center for Hospitality Research and …
Applying SPAT for understanding B‐to‐B supplier switching processes
Purpose–This study aims to focus on the switching path analysis technique (SPAT)
application to enlarge the understanding of customer switching from the business to …
application to enlarge the understanding of customer switching from the business to …
Purchasers as boundary spanners: Mapping purchasing agents' persuasive orientations
J Vesalainen, A Rajala, J Wincent - Industrial Marketing Management, 2020 - Elsevier
This study introduces a framework of persuasive communication that is central to
understanding how individual purchasers behave as boundary spanners to manage …
understanding how individual purchasers behave as boundary spanners to manage …
The role of boundary spanners in the formation of customer attractiveness
KS Hald - Industrial Marketing Management, 2012 - Elsevier
This paper examines the question of how to understand the formation of suppliers perceived
customer attractiveness. It argues that existing conceptualization of buyer–supplier …
customer attractiveness. It argues that existing conceptualization of buyer–supplier …
Understanding supplier switching behavior: The role of psychological contracts in a competitive setting
Today's globally competitive environment presents ample opportunity for buyers to dissolve
relationships by switching suppliers. While previous studies have described supplier …
relationships by switching suppliers. While previous studies have described supplier …