[HTML][HTML] Hotel brand loyalty—A systematic literature review

H Górska-Warsewicz, O Kulykovets - Sustainability, 2020 - mdpi.com
The aim of this study was to analyze hotel brand loyalty (HBL) based on a systematic
literature review conducted according to the preferred reporting items for systematic reviews …

Understanding brand equity in hotel firms. What is the role of brand loyalty and satisfaction?

M Šerić, I Gil-Saura - International Journal of Contemporary …, 2019 - emerald.com
Purpose This paper aims to focus on examining the relationships between hotel brand
equity (BE), brand satisfaction (BS) and brand loyalty, considering both behavioral loyalty …

Investigating the impacts of hotel brand experience on brand loyalty: the mediating role of brand positioning

KN Liu, C Hu - International Journal of Hospitality & Tourism …, 2022 - Taylor & Francis
In this increasingly globalized and uncertain market, the hotel industry is facing tremendous
competitive pressure. To develop a competitive advantage, hotels may adopt an innovative …

Exploring relationships between customer-based brand equity and its drivers and consequences in the hotel context. An impact-asymmetry assessment

M Šerić, J Mikulić, I Gil-Saura - Current Issues in Tourism, 2018 - Taylor & Francis
The development of customer-based brand equity plays a critical role in tourism. This paper
attempts to study which variables contribute to brand equity creation and to examine …

[PDF][PDF] Customer satisfaction and hotel brand equity: a structural equation modelling study

MA Nassar - Journal of Tourism and Hospitality Management, 2017 - davidpublisher.com
Over the last few decades, interest in the study of brands and the service sector was
growing, including hospitality services (Motameni & Shahrokhi, 1998; Muller, 1998; Prasad …

Exploring the role of brand identification and brand love in generating higher levels of brand loyalty

I Alnawas, S Altarifi - Journal of vacation marketing, 2016 - journals.sagepub.com
The aim of this study is to develop a model that integrates brand identity, brand-life
congruence, customer hotel brand identification (CHBI), and brand love into one model and …

Brand satisfaction: Exploring the role of innovativeness, green image and experience in the hotel sector

H Nysveen, O Oklevik, PE Pedersen - International Journal of …, 2018 - emerald.com
Purpose This paper aims to examine the influence of a brand's innovativeness and green
image on customers' sensory, affective, cognitive, relational and behavioral brand …

The incorporation of consumer experience into the branding process: an investigation of name‐brand hotels

A Manthiou, J Kang, N Sumarjan… - International Journal of …, 2016 - Wiley Online Library
Given the growing number of hotel brands, improving consumer experience has become an
increasingly important area of interest to industry practitioners. The purpose of this study is to …

The influence of customer brand identification on hotel brand evaluation and loyalty development

KKF So, C King, BA Sparks, Y Wang - International journal of hospitality …, 2013 - Elsevier
Hotel firms have increasingly recognized that branding strategies constitute a strategic
weapon to secure a competitive edge in the global hotel industry. To extend current …

A conceptual framework of hotel experience and customer‐based brand equity: Some research questions and implications

JB Xu, A Chan - International Journal of Contemporary Hospitality …, 2010 - emerald.com
There is increasing discussion of the way in which quality of experience and brand equity
are developed in the hotel industry. This study aims to review the hospitality and brand …