Human–AI collaboration enables more empathic conversations in text-based peer-to-peer mental health support
Advances in artificial intelligence (AI) are enabling systems that augment and collaborate
with humans to perform simple, mechanistic tasks such as scheduling meetings and …
with humans to perform simple, mechanistic tasks such as scheduling meetings and …
Towards facilitating empathic conversations in online mental health support: A reinforcement learning approach
Online peer-to-peer support platforms enable conversations between millions of people who
seek and provide mental health support. If successful, web-based mental health …
seek and provide mental health support. If successful, web-based mental health …
“Suddenly, we got to become therapists for each other” Designing Peer Support Chats for Mental Health
Talk therapy is a common, effective, and desirable form of mental health treatment. Yet, it is
inaccessible to many people. Enabling peers to chat online using effective principles of talk …
inaccessible to many people. Enabling peers to chat online using effective principles of talk …
Helping the helper: Supporting peer counselors via ai-empowered practice and feedback
Millions of users come to online peer counseling platforms to seek support on diverse topics
ranging from relationship stress to anxiety. However, studies show that online peer support …
ranging from relationship stress to anxiety. However, studies show that online peer support …
[HTML][HTML] Towards an artificially empathic conversational agent for mental health applications: system design and user perceptions
RR Morris, K Kouddous, R Kshirsagar… - Journal of medical …, 2018 - jmir.org
Background Conversational agents cannot yet express empathy in nuanced ways that
account for the unique circumstances of the user. Agents that possess this faculty could be …
account for the unique circumstances of the user. Agents that possess this faculty could be …
[HTML][HTML] A new era in Internet interventions: The advent of Chat-GPT and AI-assisted therapist guidance
P Carlbring, H Hadjistavropoulos, A Kleiboer… - Internet …, 2023 - ncbi.nlm.nih.gov
There are a wealth of different internet-based treatments available that are commonly
classified into two categories: live, real time video therapy–such as telepsychiatry using …
classified into two categories: live, real time video therapy–such as telepsychiatry using …
Caring for Vincent: a chatbot for self-compassion
M Lee, S Ackermans, N Van As, H Chang… - Proceedings of the …, 2019 - dl.acm.org
The digitization of mental health care holds promises of affordable and ubiquitously
available treatment, eg, with conversational agents (chatbots). While technology can guide …
available treatment, eg, with conversational agents (chatbots). While technology can guide …
Design opportunities for mental health peer support technologies
Barriers to accessing mental health care leave the majority of people with mental illnesses
without professional care. Peer support has been shown to address gaps in care, and could …
without professional care. Peer support has been shown to address gaps in care, and could …
A computational approach to understanding empathy expressed in text-based mental health support
Empathy is critical to successful mental health support. Empathy measurement has
predominantly occurred in synchronous, face-to-face settings, and may not translate to …
predominantly occurred in synchronous, face-to-face settings, and may not translate to …
Engagement patterns of peer-to-peer interactions on mental health platforms
Mental illness is a global health problem, but access to mental healthcare resources remain
poor worldwide. Online peer-to-peer support platforms attempt to alleviate this fundamental …
poor worldwide. Online peer-to-peer support platforms attempt to alleviate this fundamental …