Investigating the antecedents of customer brand engagement and consumer-based brand equity in social media

R Algharabat, NP Rana, AA Alalwan… - Journal of Retailing and …, 2020 - Elsevier
The current research is concerned with identifying and testing the role of three main
predictors: consumer involvement, consumer participation, and self-expressive brand on the …

The role of brand interactivity and involvement in driving social media consumer brand engagement and brand loyalty: the mediating effect of brand trust

T Samarah, P Bayram, HY Aljuhmani… - Journal of Research in …, 2022 - emerald.com
Purpose This study explores central questions related to the connections between brand
interactivity and involvement on brand-related outcomes (brand trust and loyalty) through …

Consumer based brand equity in the 21st century: an examination of the role of social media marketing

A Yazdanparast, M Joseph, F Muniz - Young Consumers, 2016 - emerald.com
Purpose The present research investigates the influence of brand-based social media
marketing (SMM) activities on metrics of consumer-based brand equity (CBBE). Specifically …

Antecedents of consumer brand engagement and brand loyalty

C Leckie, MW Nyadzayo… - Journal of Marketing …, 2016 - Taylor & Francis
Literature on consumer engagement is growing significantly, yet there is limited empirical
research on its drivers and outcomes. This study examines the key drivers and outcomes of …

Characteristics of social-media marketing strategy and customer-based brand equity outcomes: a conceptual model

PHM Pham, BS Gammoh - International Journal of Internet …, 2015 - inderscienceonline.com
Existing research support the importance of social media marketing in building brand equity
and creating communities around the brand. Still, the questions of what kind and what level …

Consumer brand engagement and its social side on brand-hosted social media: how do they contribute to brand loyalty?

A Helme-Guizon, F Magnoni - Journal of marketing management, 2019 - Taylor & Francis
Social media offer brands new opportunities to interact with their customers. This paper
focuses on consumer brand engagement (CBE) and its social facet in the context of brand …

Like it or not! Brand communication on social networking sites triggers consumer‐based brand equity

V Arya, J Paul, D Sethi - International Journal of Consumer …, 2022 - Wiley Online Library
This study examines how brand communication influences consumer‐based brand equity
(BEQ) through social networking sites in the presence of brand attachment (BAT) as a …

The moderating effect of customer engagement on the brand image–brand loyalty relationship

G Greve - Procedia-Social and Behavioral Sciences, 2014 - Elsevier
Customer engagement is one of todays key research issues and can be defined as first, a
psychological process of the customer that leas to the formation of loyalty. Second, a …

Social media and customer-based brand equity: An empirical investigation in retail industry

A Colicev, A Malshe, K Pauwels - Administrative Sciences, 2018 - mdpi.com
As customer-brand engagement progressively shifts to digital domains, understanding
social media effects in branding has become a vital issue. Social media effectiveness is …

[PDF][PDF] The impact of social media brand communication on consumer-based brand equity dimensions through Facebook in fast moving consumer goods: The case of …

H Sadek, S Elwy, M Eldallal - Journal of Business and Retail …, 2018 - jbrmr.com
The purpose of this paper is to examine the impact of firm-created and user-generated social
media brand communication on five consumer-based brand equity (CBBE) dimensions …