Investigating the antecedents of customer brand engagement and consumer-based brand equity in social media
R Algharabat, NP Rana, AA Alalwan… - Journal of Retailing and …, 2020 - Elsevier
The current research is concerned with identifying and testing the role of three main
predictors: consumer involvement, consumer participation, and self-expressive brand on the …
predictors: consumer involvement, consumer participation, and self-expressive brand on the …
The role of brand interactivity and involvement in driving social media consumer brand engagement and brand loyalty: the mediating effect of brand trust
T Samarah, P Bayram, HY Aljuhmani… - Journal of Research in …, 2022 - emerald.com
Purpose This study explores central questions related to the connections between brand
interactivity and involvement on brand-related outcomes (brand trust and loyalty) through …
interactivity and involvement on brand-related outcomes (brand trust and loyalty) through …
Consumer based brand equity in the 21st century: an examination of the role of social media marketing
A Yazdanparast, M Joseph, F Muniz - Young Consumers, 2016 - emerald.com
Purpose The present research investigates the influence of brand-based social media
marketing (SMM) activities on metrics of consumer-based brand equity (CBBE). Specifically …
marketing (SMM) activities on metrics of consumer-based brand equity (CBBE). Specifically …
Antecedents of consumer brand engagement and brand loyalty
C Leckie, MW Nyadzayo… - Journal of Marketing …, 2016 - Taylor & Francis
Literature on consumer engagement is growing significantly, yet there is limited empirical
research on its drivers and outcomes. This study examines the key drivers and outcomes of …
research on its drivers and outcomes. This study examines the key drivers and outcomes of …
Characteristics of social-media marketing strategy and customer-based brand equity outcomes: a conceptual model
Existing research support the importance of social media marketing in building brand equity
and creating communities around the brand. Still, the questions of what kind and what level …
and creating communities around the brand. Still, the questions of what kind and what level …
Consumer brand engagement and its social side on brand-hosted social media: how do they contribute to brand loyalty?
A Helme-Guizon, F Magnoni - Journal of marketing management, 2019 - Taylor & Francis
Social media offer brands new opportunities to interact with their customers. This paper
focuses on consumer brand engagement (CBE) and its social facet in the context of brand …
focuses on consumer brand engagement (CBE) and its social facet in the context of brand …
Like it or not! Brand communication on social networking sites triggers consumer‐based brand equity
This study examines how brand communication influences consumer‐based brand equity
(BEQ) through social networking sites in the presence of brand attachment (BAT) as a …
(BEQ) through social networking sites in the presence of brand attachment (BAT) as a …
The moderating effect of customer engagement on the brand image–brand loyalty relationship
G Greve - Procedia-Social and Behavioral Sciences, 2014 - Elsevier
Customer engagement is one of todays key research issues and can be defined as first, a
psychological process of the customer that leas to the formation of loyalty. Second, a …
psychological process of the customer that leas to the formation of loyalty. Second, a …
Social media and customer-based brand equity: An empirical investigation in retail industry
As customer-brand engagement progressively shifts to digital domains, understanding
social media effects in branding has become a vital issue. Social media effectiveness is …
social media effects in branding has become a vital issue. Social media effectiveness is …
[PDF][PDF] The impact of social media brand communication on consumer-based brand equity dimensions through Facebook in fast moving consumer goods: The case of …
H Sadek, S Elwy, M Eldallal - Journal of Business and Retail …, 2018 - jbrmr.com
The purpose of this paper is to examine the impact of firm-created and user-generated social
media brand communication on five consumer-based brand equity (CBBE) dimensions …
media brand communication on five consumer-based brand equity (CBBE) dimensions …