Exploring e-complaint method: learning from the Malaysian Polytechnic institutions
ZA Ismail - Journal of Facilities Management, 2022 - emerald.com
Purpose The conventional e-complaint method provides a platform that contains multiple
data sources of an infrastructure project, including building facilities, associated asset …
data sources of an infrastructure project, including building facilities, associated asset …
Analysing the gaps in the conventional e-complaint method for maintenance management at Malaysian polytechnics
ZA Ismail - Social Responsibility Journal, 2020 - emerald.com
Purpose Several previous studies have described the use of maintenance management
(MM) at polytechnic institutions. However, a major drawback of those studies is that they did …
(MM) at polytechnic institutions. However, a major drawback of those studies is that they did …
[PDF][PDF] Improving maintenance management practices on conventional method at Malaysian polytechnic
ABSTRACT A key factor adversely affecting building facilities and infrastructures
maintenance is the conventional method application such as paper-based form and …
maintenance is the conventional method application such as paper-based form and …
System development toward effective maintenance management practices
ZA Ismail - Built Environment Project and Asset Management, 2014 - emerald.com
Purpose The current maintenance management method has affected the efficiency of the
building facility management at Polytechnics. Many issues such as poor service delivery …
building facility management at Polytechnics. Many issues such as poor service delivery …
Maintenance management system (MMS) to support facilities management at Malaysian polytechnic
ZA Ismail - Smart and sustainable built environment, 2017 - emerald.com
Purpose Conventional methods practiced by the Development and Facilities Management
Unit (UPPF) have faced issues due to management deficiencies and incompetent staff …
Unit (UPPF) have faced issues due to management deficiencies and incompetent staff …
[PDF][PDF] Case study to analyse problems and issues in IBS building maintenance
The practices of conventional methods for maintenance management in Malaysian
Industrialised Building System (IBS) building faced many issues due to IBS component …
Industrialised Building System (IBS) building faced many issues due to IBS component …
Soft skills requirements in e-complaint project team to support facilities management at Malaysian polytechnics
ZA Ismail - Property Management, 2022 - emerald.com
Purpose In the context of the study, soft skill means identifying efficient and effective
approaches for improving operation and maintenance (O&M) processes in facilities …
approaches for improving operation and maintenance (O&M) processes in facilities …
Implementation of Building Maintenance Management System in an Organization
TNT Ahmad, SZ Abd Rasid - Journal of Advanced Research in …, 2021 - akademiabaru.com
At present, most companies in Malaysia are still implementing the conventional method
rather than implementing a modern omputerized system to manage the maintenance of …
rather than implementing a modern omputerized system to manage the maintenance of …
FM Help Desk: user complaint system as an FM approach for facilities management services in Universiti Tun Hussein Onn Malaysia (UTHM)
F Shafie - 2013 - eprints.uthm.edu.my
An efficient and effective facilities management contributes to the productivity of an
organisation in achieving its core activities. Higher educational institutions (HEIs), with …
organisation in achieving its core activities. Higher educational institutions (HEIs), with …
ICT-based system for Malaysian residential maintenance projects–literature review
ZA Ismail - Journal of Facilities Management, 2018 - emerald.com
Purpose This paper aims to identify the different system approach that is equipped with
decision making processes. Presently, most maintenance organisations are still …
decision making processes. Presently, most maintenance organisations are still …