Usability and user experience (UX) are important concepts in the design and evaluation of
products or systems intended for human use. This chapter introduces the fundamentals of …

Usability assessment methods evolved from traditional human factors/ergonomics
techniques beginning in the early 1980s. Following a brief historical introduction, we …

Publisher Summary This chapter begins with the description of the usability engineering and
then describes its origins. The chapter then structures a discussion around each of the steps …

Publisher Summary This chapter discusses the distinction between broad and narrow
approaches to usability and identifies the broad approach to usability with the higher level …

One of the most commonly practiced and most powerful tools in user experience research is
usability testing, a fairly straightforward and highly effective methodology for identifying …

Where Testing Occurs......................... 1136Testing in a Lab.............................. 1136What is a
usability lab?..................... 1136Mimicking the operational environment....... 1136The impact …

It is all too common for products, such as consumer appliances, information systems, mobile
apps, and websites, to cause trouble and frustration. For example, products are often difficult …

Usability testing is an essential skill for usability practitioners—professionals whose primary
goal is to provide guidance to product developers for the purpose of improving the ease of …

From the Publisher: In A Practical Guide to Usability Testing, the authors begin by defining
usability, advocating and explaining the methods of usability engineering and reviewing …

The definition of usability is sometimes reduced to" easy to use," but this over-simplifies the
problem and provides little guidance for the user interface designer. A more precise …