Cultural intelligence and adaptive selling behaviors in cross-cultural selling: The cognitive resource theory and social role theory perspective

J Zhou, P Charoensukmongkol - Journal of Business Research, 2022 - Elsevier
This study examines the underlying mechanism explaining the contribution of cultural
intelligence (CQ) to adaptive selling behaviors in cross-cultural selling contexts. The study …

Contribution of cultural intelligence to adaptive selling and customer-oriented selling of salespeople at international trade shows: does cultural similarity matter?

A Pandey, P Charoensukmongkol - Journal of Asia Business Studies, 2019 - emerald.com
Purpose This study aims to examine the contribution of cultural intelligence (CQ) to the level
of adaptive selling behavior and customer-oriented selling behavior of salespeople in a …

The efficacy of cultural intelligence for adaptive selling behaviors in cross-cultural selling: The moderating effect of trait mindfulness

P Charoensukmongkol - Journal of Global Marketing, 2020 - Taylor & Francis
This research investigates the contribution of cultural intelligence (CQ) in adaptive selling
behaviors and international sales performance of Thai salespeople assigned to work at …

The influence of cultural intelligence on sales self-efficacy and cross-cultural sales presentations: does it matter for highly challenge-oriented salespeople?

P Charoensukmongkol, A Pandey - Management Research Review, 2020 - emerald.com
Purpose This paper aims to examine the effect of the cultural intelligence (CQ) of
salespeople, who engage in cross-cultural selling, on the quality of cross-cultural sales …

Cultural intelligence in cross-cultural selling: Propositions and directions for future research

JD Hansen, T Singh, DC Weilbaker… - Journal of Personal …, 2011 - Taylor & Francis
Despite the fact a growing number of firms now derive a large percentage of their revenues
from global operations, our understanding of the means though which cross-cultural sales …

Cross-cultural selling: Examining the importance of cultural intelligence in sales education

D Delpechitre, DS Baker - Journal of Marketing Education, 2017 - journals.sagepub.com
Cross-cultural selling has become an important factor in sales education. In the current
competitive business graduate market, students who enter the workforce in frontline …

Managing culturally diverse buyer-seller relationships: The role of intercultural disposition and adaptive selling in developing intercultural communication competence

VD Bush, GM Rose, F Gilbert… - Journal of the Academy …, 2001 - journals.sagepub.com
Given the increase in cultural diversity within marketing organizations as well as within
current and potential customer bases, possessing the appropriate communication skills …

The imitation game: building cultural intelligence as a social learning capability to boost SMEs' international performance

R Pauluzzo - Journal of Small Business and Enterprise Development, 2021 - emerald.com
Purpose Drawing on the upper echelons theory and resource-based view, the purpose of
this paper is to investigate how SMEs' decision-makers can develop cultural intelligence to …

[PDF][PDF] The impact of metacognitive, cognitive and motivational cultural intelligence on behavioral cultural intelligence

DJ Gooden, CA Creque, C Chin-Loy - The International Business & …, 2017 - academia.edu
This study investigates the impact of Metacognitive, Cognitive, and Motivational Cultural
Intelligence (CQ) on Behavioral Cultural Intelligence (CQ). In particular, we examine …

Building customer loyalty in intercultural service encounters: the role of service employees' cultural intelligence

NG Paparoidamis, HTT Tran… - Journal of International …, 2019 - journals.sagepub.com
Intercultural service encounters, in which customers and service employees from different
cultures interact, are becoming more common in the market. Despite the importance of such …