Cultural intelligence and adaptive selling behaviors in cross-cultural selling: The cognitive resource theory and social role theory perspective
J Zhou, P Charoensukmongkol - Journal of Business Research, 2022 - Elsevier
This study examines the underlying mechanism explaining the contribution of cultural
intelligence (CQ) to adaptive selling behaviors in cross-cultural selling contexts. The study …
intelligence (CQ) to adaptive selling behaviors in cross-cultural selling contexts. The study …
Contribution of cultural intelligence to adaptive selling and customer-oriented selling of salespeople at international trade shows: does cultural similarity matter?
A Pandey, P Charoensukmongkol - Journal of Asia Business Studies, 2019 - emerald.com
Purpose This study aims to examine the contribution of cultural intelligence (CQ) to the level
of adaptive selling behavior and customer-oriented selling behavior of salespeople in a …
of adaptive selling behavior and customer-oriented selling behavior of salespeople in a …
The efficacy of cultural intelligence for adaptive selling behaviors in cross-cultural selling: The moderating effect of trait mindfulness
P Charoensukmongkol - Journal of Global Marketing, 2020 - Taylor & Francis
This research investigates the contribution of cultural intelligence (CQ) in adaptive selling
behaviors and international sales performance of Thai salespeople assigned to work at …
behaviors and international sales performance of Thai salespeople assigned to work at …
The influence of cultural intelligence on sales self-efficacy and cross-cultural sales presentations: does it matter for highly challenge-oriented salespeople?
P Charoensukmongkol, A Pandey - Management Research Review, 2020 - emerald.com
Purpose This paper aims to examine the effect of the cultural intelligence (CQ) of
salespeople, who engage in cross-cultural selling, on the quality of cross-cultural sales …
salespeople, who engage in cross-cultural selling, on the quality of cross-cultural sales …
Cultural intelligence in cross-cultural selling: Propositions and directions for future research
Despite the fact a growing number of firms now derive a large percentage of their revenues
from global operations, our understanding of the means though which cross-cultural sales …
from global operations, our understanding of the means though which cross-cultural sales …
Cross-cultural selling: Examining the importance of cultural intelligence in sales education
D Delpechitre, DS Baker - Journal of Marketing Education, 2017 - journals.sagepub.com
Cross-cultural selling has become an important factor in sales education. In the current
competitive business graduate market, students who enter the workforce in frontline …
competitive business graduate market, students who enter the workforce in frontline …
Managing culturally diverse buyer-seller relationships: The role of intercultural disposition and adaptive selling in developing intercultural communication competence
Given the increase in cultural diversity within marketing organizations as well as within
current and potential customer bases, possessing the appropriate communication skills …
current and potential customer bases, possessing the appropriate communication skills …
The imitation game: building cultural intelligence as a social learning capability to boost SMEs' international performance
R Pauluzzo - Journal of Small Business and Enterprise Development, 2021 - emerald.com
Purpose Drawing on the upper echelons theory and resource-based view, the purpose of
this paper is to investigate how SMEs' decision-makers can develop cultural intelligence to …
this paper is to investigate how SMEs' decision-makers can develop cultural intelligence to …
[PDF][PDF] The impact of metacognitive, cognitive and motivational cultural intelligence on behavioral cultural intelligence
DJ Gooden, CA Creque, C Chin-Loy - The International Business & …, 2017 - academia.edu
This study investigates the impact of Metacognitive, Cognitive, and Motivational Cultural
Intelligence (CQ) on Behavioral Cultural Intelligence (CQ). In particular, we examine …
Intelligence (CQ) on Behavioral Cultural Intelligence (CQ). In particular, we examine …
Building customer loyalty in intercultural service encounters: the role of service employees' cultural intelligence
NG Paparoidamis, HTT Tran… - Journal of International …, 2019 - journals.sagepub.com
Intercultural service encounters, in which customers and service employees from different
cultures interact, are becoming more common in the market. Despite the importance of such …
cultures interact, are becoming more common in the market. Despite the importance of such …
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