The front-line homeless-sector workforce provides an essential service in an often
emotionally-taxing environment that leads to high turnover. However, there has been limited …

An organization's ability to achieve its goals depends on the quality of its leaders and their
ability to produce a highly engaged workforce. High levels of employee and managerial …

Jobs in which individuals support people who are homeless can be highly rewarding but
also difficult and demanding. Exposure to chronic stressors relating to working in under …

The current study explored newcomer turnover in a unique population: dirty workers. Based
on social identity theory (SIT) and conservation of resources theory (COR), a set of individual …

This systematic literature review explored empirical research to extrapolate best practices for
organizations providing homeless-related services to increase workforce hiring, recruitment …

Direct support professionals have an important role in supporting and empowering the
people with intellectual and developmental disabilities they serve. Occupational stress …

Community-based service providers working with people experiencing homelessness
encounter many occupational challenges and high turnover rates are a challenge in the …

This study examines how shelter workers who serve formerly homeless veterans perceive
their experiences and performances related to their workplace. Previous research shows …

Emotional labor has been widely studied because of its association with emotional
exhaustion. Individual differences in emotional labor however, have attracted less research …

Emotional labour (EL) is garnering increasing attention due to the potential negative
consequences on employees and organisations. This is especially prevalent with front-line …