Invisible users: Uncovering end-users' requirements for explainable ai via explanation forms and goals

W Jin, J Fan, D Gromala, P Pasquier… - arXiv preprint arXiv …, 2023 - arxiv.org
Non-technical end-users are silent and invisible users of the state-of-the-art explainable
artificial intelligence (XAI) technologies. Their demands and requirements for AI …

Explaining AI Decisions: Towards Achieving Human-Centered Explainability in Smart Home Environments

M Shajalal, A Boden, G Stevens, D Du… - arXiv preprint arXiv …, 2024 - arxiv.org
Smart home systems are gaining popularity as homeowners strive to enhance their living
and working environments while minimizing energy consumption. However, the adoption of …

Assessing Satisfaction in and Understanding of a Collaborative Explainable AI (Cxai) System through User Studies

T Ibne Mamun, L Alam, RR Hoffman… - Proceedings of the …, 2022 - journals.sagepub.com
Modern artificial intelligence (AI) and machine learning (ML) systems have become more
capable and more widely used, but often involve underlying processes their users do not …

Towards Directive Explanations: Crafting Explainable AI Systems for Actionable Human-AI Interactions

A Bhattacharya - Extended Abstracts of the CHI Conference on Human …, 2024 - dl.acm.org
With Artificial Intelligence (AI) becoming ubiquitous in every application domain, the need for
explanations is paramount to enhance transparency and trust among non-technical users …

How Human-Centered Explainable AI Interface Are Designed and Evaluated: A Systematic Survey

T Nguyen, A Canossa, J Zhu - arXiv preprint arXiv:2403.14496, 2024 - arxiv.org
Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research
has limited success in producing the {\em effective explanations} needed by users. In order …

A situation awareness-based framework for design and evaluation of explainable AI

L Sanneman, JA Shah - … Transparent Autonomous Agents and Multi-Agent …, 2020 - Springer
Recent advances in artificial intelligence (AI) have drawn attention to the need for AI systems
to be understandable to human users. The explainable AI (XAI) literature aims to enhance …

Designing accessible, explainable AI (XAI) experiences

CT Wolf, KE Ringland - ACM SIGACCESS Accessibility and Computing, 2020 - dl.acm.org
Explainable Artificial Intelligence (XAI) has taken off in recent years, a field that develops
techniques to render complex AI and machine learning (ML) models comprehensible to …

A multidisciplinary survey and framework for design and evaluation of explainable AI systems

S Mohseni, N Zarei, ED Ragan - ACM Transactions on Interactive …, 2021 - dl.acm.org
The need for interpretable and accountable intelligent systems grows along with the
prevalence of artificial intelligence (AI) applications used in everyday life. Explainable AI …

[HTML][HTML] Do stakeholder needs differ?-Designing stakeholder-tailored Explainable Artificial Intelligence (XAI) interfaces

M Kim, S Kim, J Kim, TJ Song, Y Kim - International Journal of Human …, 2024 - Elsevier
Explainable AI (XAI) is increasingly being used in the healthcare domain. In health
management, clinicians and patients are critical stakeholders, requiring tailored XAI …

The situation awareness framework for explainable AI (SAFE-AI) and human factors considerations for XAI systems

L Sanneman, JA Shah - International Journal of Human–Computer …, 2022 - Taylor & Francis
Recent advances in artificial intelligence (AI) have drawn attention to the need for AI systems
to be understandable to human users. The explainable AI (XAI) literature aims to enhance …