Work from anywhere: remote stakeholder management and engagement

NQ Tran, LL Carden, JZ Zhang - Personnel Review, 2022 - emerald.com
Purpose The 2019 coronavirus disease (COVID-19) pandemic has significantly disrupted
the traditional ways for organizations to function, mandating their prompt adaptation and …

Examining the impetus for internal CSR Practices with digitalization strategy in the service industry during COVID‐19 pandemic

MP Low, M Bu - Business Ethics, the Environment & …, 2022 - Wiley Online Library
The year 2020 began with a glimpse into the darkness with the onset of the worldwide
COVID‐19 pandemic. An invisible, threatening virus has forced many countries to practice …

Building a competent workforce in implementing Quality 4.0: a systematic literature review and proposed agenda for future research

A Tewary, V Jadon - The TQM Journal, 2023 - emerald.com
Purpose This research aims to analyze the literature on Quality 4.0 and pinpoint the
essential factors contributing to its success. Additionally, the research aims to develop a …

Prioritising the determinants of Industry-4.0 for implementation in MSME in the post-pandemic period–a quality function deployment analysis

A Agarwal, R Ojha - The TQM Journal, 2023 - emerald.com
Purpose Micro, Small, Medium Enterprises (MSMEs) are witnessing an accelerated
transformation by the advent of Industry-4.0 (I4. 0) in the post-pandemic period. It is offering …

Sensible leaders and hybrid working: challenges for talent management

AB da Silva, F Castelló-Sirvent, L Canós-Darós - Sustainability, 2022 - mdpi.com
Talent Management (TM) was affected by unprecedented disruptions unleashed by the
COVID-19 pandemic in the workplace. The sequential periods of international lockdown, in …

Quality 4.0 conceptualisation and theoretical understanding: a global exploratory qualitative study

J Antony, O McDermott, M Sony - The TQM Journal, 2022 - emerald.com
Purpose Quality 4.0 has a unique potential to create a competitive advantage for
organisations by improving customer experience and enhancing profitability. The purpose of …

Adopting quality management practices in the industry 4.0 era: an investigation into the challenges

DP Fadilasari, R Roy Ghatak… - Total Quality …, 2024 - Taylor & Francis
In this transformative phase of Industry 4.0, the integration of advanced digital technologies
into traditional manufacturing processes presents a paradigm shift in quality management …

The new concept of quality in the digital era: a human resource empowerment perspective

H Balouei Jamkhaneh, A Shahin, SV Parkouhi… - The TQM …, 2022 - emerald.com
Purpose This study aims to identify the drivers of human resource empowerment in
understanding the new concept of Quality 4.0 in the digital era. Design/methodology …

The impact of remote work on hr practices: navigating challenges, embracing opportunities

SMS Haque - European Journal of Human Resource Management …, 2023 - oapub.org
The COVID-19 pandemic has enhanced the rise of remote work, revolutionized
organizational operations, and significantly impacted human resources (HR) practices. This …

Quality 4.0: the EFQM 2020 model and industry 4.0 relationships and implications

L Fonseca, A Amaral, J Oliveira - Sustainability, 2021 - mdpi.com
The European Foundation for Quality Management (EFQM) 2020 model is a comprehensive
and updated business model that encompasses sustainability and shares features with …