“What else is new?” identifying emerging psychosocial risk factors in hospitality employment

O Gjerald, T Furunes, GE Mathisen - Employee Relations: The …, 2023 - emerald.com
Purpose The purpose of this study is to identify new psychosocial risk factors in the
assessment of job demands and job resources in hospitality employment and to initiate the …

Measuring hotel employee perceived job risk: dimensions and scale development

C Xie, J Zhang, Y Chen, AM Morrison… - International Journal of …, 2020 - emerald.com
Purpose The main purpose of this study is to identify the dimensions of hotel employees' job
risk perceptions and develop a measurement scale for this construct. Design/methodology …

Why do you feel stressed in a “smile factory”? Hospitality job characteristics influence work–family conflict and job stress

X Zhao, R Ghiselli - International Journal of Contemporary Hospitality …, 2016 - emerald.com
Purpose–This study aims to theoretically construct the role of hospitality job characteristics
(HJCs), conceptually identify specific HJCs and empirically examine the relationships of …

Managing psychosocial risks in HORECA

J Hassard, K Teoh, T Cox - 2013 - irep.ntu.ac.uk
The hotel, restaurant and catering (HORECA) sector includes a range of businesses,
including: hotels, restaurants, pubs, cafes, caterers, canteens and fast-food takeaways …

The Hospitality Stress Matrix: Exploring Job Stressors and Their Effects on Psychological Well-Being

DY Yoo - Sustainability, 2023 - mdpi.com
This research examines the role of job stressors in the hospitality industry and their impact
on front-line employees' job stress and psychological well-being. Unique stressors identified …

Human resource risk challenges in the hotel industry

E Ari - Journal of Hospitality and Tourism Insights, 2023 - emerald.com
Purpose This study aims to identify and classify potential hospitality industry human
resource (HR) risks in the luxury hotel context. Design/methodology/approach Data has …

Workstress response perceptions among potential employees: The influence of ethics and trust

GF Ross - Tourism Review, 2003 - emerald.com
The ethical principles that potential tourism/hospitality employees bring to this industry have,
only in the last decade or so, begun to receive research scrutiny. Fundamental ethical …

360 degrees of pressure: The changing role of the HR professional in the hospitality industry

D Solnet, A Kralj, T Baum - Journal of Hospitality & Tourism …, 2015 - journals.sagepub.com
Many hospitality companies highlight the importance of their employees, and this features
strongly in their consumer marketing. However, the capacity of organizations to deliver …

Significant developments and emerging issues in human resource management

R Lucas, M Deery - International Journal of Hospitality Management, 2004 - Elsevier
A review of over 100 papers concerned with human resource management (HRM) in five
leading hospitality journals during 2002 and 2003, finds that the research agenda mirrors …

[HTML][HTML] Psychosocial work environment, work engagement, and employee commitment: A moderated, mediation model

STT Teo, T Bentley, D Nguyen - International Journal of Hospitality …, 2020 - Elsevier
This paper contributes to the growing body of literature on the wellbeing of hospitality
employees from a perspective of strategic human resource management. The role of high …