Purpose–The purpose of this study is yield insight into how cities can optimize citizen
involvement in the co-development of citizen services by providing the rights tools …

The current era of austerity is placing increasing pressure on governments everywhere to do
more with less, particularly at the local level where government services have the greatest …

Increasingly digital communication, social media and computing networks put the end-users
at the center of innovation processes, thus shifting the emphasis from technologies to …

My doctoral research originates from observation of those people who are most active in our
society: groups of citizens who self-organize to solve their own problems, by starting to …

Citizens' participation represents an essential condition for successful smart city initiatives.
However, citizens' participation in public initiatives can take many different forms, from …

Release of public sector information (PSI) through co-creation not only resulted in a policy to
opening up public sector data. It can be concluded that using a research-through-design …

When exploring innovative approaches for a more inclusive and sustainable urban planning
and governance using the ICTs, the set up of the methodological framework is particularly …

In spite of the increased interest on collaborative and participatory design approaches to
design in public sector, less attention has been paid to the contribution of design into civic …

The paper concentrates on tools and technologies used for participatory processes in
sustainable urban planning. Scotland's Place Standard, BREEAM-Communities assessment …

This paper explores issues of participation in urban life, particularly new partnerships
between city and citizens to co-design new services for their cities. We will share …