This study aims to empirically measure the distinctive characteristics of customers who did
and did not order food through Online Food Delivery services (OFDs) during the COVID‐19 …

Online food delivery (OFD) businesses flourished during COVID-19; however, OFD
companies experienced different challenges and customers' expectations. This paper uses …

With the emerging popularity of online food delivery (OFD) services, this research examined
predictors affecting customer intention to use OFD services amid the Coronavirus disease …

Purpose This study aims to understand consumer behaviour in the context of online food
delivery (OFD), especially given the mandatory lockdown imposed in some countries that …

The demand for online food delivery has increased considerably throughout the world
during the COVID-19 pandemic. Consumers' habits in searching for information on and …

Evolving internet technology has brought about changes in consumer lifestyle and
increased online shopping. Grounded in the theory of technology readiness (TR), this study …

Coronavirus disease (COVID-19) is an highly infectious respiratory disease caused by a
newly discovered coronavirus. Most people infected by the COVID-19 virus will experience …

Purpose As a result of the COVID-19 pandemic, numerous businesses have migrated to an
online delivery platform (ODP) to survive and reconnect with their customers. This study …

This study investigates the various risk factors that alter online shopping behavior in Kuwait,
during the COVID-19 pandemic. Online questionnaires were distributed through various …

The food delivery service is the most typical and visible example of online-to-offline (O2O)
commerce. More consumers are using food delivery services for various reasons during the …