Measures evaluating patient satisfaction in integrated health care settings: a systematic review

D Black, ML Held, J Skeesick, T Peters - Community Mental Health Journal, 2021 - Springer
Integrated health care includes joint, outpatient delivery of medical and behavioral health
services. Traditional patient satisfaction measures might fail to capture the discrete delivery …

Understanding integrated mental health care in “real-world” primary care settings: What matters to health care providers and clients for evaluation and improvement?

A Ion, N Sunderji, G Jansz… - Families, Systems, & …, 2017 - psycnet.apa.org
Purpose: The integration of mental health specialists into primary care has been widely
advocated to deliver evidence-based mental health care to a defined population while …

Development of a survey instrument to measure patient experience of integrated care

KO Walker, AL Stewart, K Grumbach - BMC health services research, 2016 - Springer
Background Healthcare systems are working to move towards more integrated, patient-
centered care. This study describes the development and testing of a multidimensional self …

Measuring the benefits of the integration of health and social care: qualitative interviews with professional stakeholders and patient representatives

H Crocker, L Kelly, J Harlock, R Fitzpatrick… - BMC Health Services …, 2020 - Springer
Background Integrated care has the potential to ease the increasing pressures faced by
health and social care systems, however, challenges around measuring the benefits for …

Mapping evidence of patients' experiences in integrated care: a scoping review

A Youssef, ZK Chaudhary, D Wiljer… - General hospital …, 2019 - Elsevier
Objectives Despite the established clinical and cost-effectiveness of integrated care (IC)
models for patients with comorbid mental and physical illness, little is known about whether …

Examining patient and provider experiences with integrated care at a community health clinic

RA Petts, RK Lewis, K Brooks, S McGill… - The Journal of …, 2021 - Springer
The purpose of this study was to examine patient and provider experiences of integrated
behavioral health care at a Federally Qualified Health Center (FQHC). Using a mixed …

A qualitative study of patient experiences of care in integrated behavioral health and primary care settings: more similar than different

MM Davis, R Gunn, LK Gowen, BF Miller… - Translational …, 2018 - academic.oup.com
Integrated behavioral health and primary care is a patient-centered approach designed to
address a person's physical, emotional, and social healthcare needs. Increasingly, practices …

Exploring the impact of common assessment instrumentation on communication and collaboration in inpatient and community-based mental health settings: a focus …

L Martin, JP Hirdes - BMC Health Services Research, 2014 - Springer
Background Recognition that integrated services can lead to more efficient and effective
care has made the principle of integration a priority for health systems worldwide for the last …

Evaluation of a model of integrated care for patients with chronic medical and psychiatric illness

A Uga, S Kulkarni, V Heeramun, K Bottum - Psychosomatics, 2017 - Elsevier
Background Chronic illnesses are prevalent in general medical and psychiatric practices,
causing significant disease burden to care givers and providers. Systems of care that treat …

Evaluating the implementation of integrated mental health care: a systematic review to guide the development of quality measures

N Sunderji, A Ion, A Ghavam-Rassoul… - Psychiatric …, 2017 - Am Psychiatric Assoc
Objective: Although the effectiveness of integrated mental health care has been
demonstrated, its implementation in real-world settings is highly variable, may not conform to …