The transactional theory of stress and coping: Predicting posttraumatic distress in telecommunicators

DM Dillard - 2019 - search.proquest.com
Telecommunicators (eg, dispatchers and 911 operators) experience firsthand the death and
suffering of friends, family, peers, and strangers in a chaotic work environment characterized …

PTSD and depressive symptoms in 911 telecommunicators: The role of peritraumatic distress and world assumptions in predicting risk.

MM Lilly, H Pierce - Psychological Trauma: Theory, Research …, 2013 - psycnet.apa.org
Continued exposure to trauma increases risk for both depression and PTSD. This may be
particularly true for individuals with work-related exposure to trauma such as 911 …

Psychological inflexibility and psychopathology in 9‐1‐1 telecommunicators

MM Lilly, CE Allen - Journal of traumatic stress, 2015 - Wiley Online Library
Abstract Mental health in 9‐1‐1 telecommunicators has been understudied in comparison to
other emergency responders. This study enrolled a sample of telecommunicators from …

Please respond ASAP: workplace telepressure and employee recovery.

LK Barber, AM Santuzzi - Journal of occupational health …, 2015 - psycnet.apa.org
Organizations rely heavily on asynchronous message-based technologies (eg, e-mail) for
the purposes of work-related communications. These technologies are primary means of …

Workplace telepressure and worker well-being: The intervening role of psychological detachment

AM Santuzzi, LK Barber - Occupational Health Science, 2018 - Springer
Workplace telepressure—an employee's preoccupation and urge to respond quickly to work-
related messages via information and communication technologies (ICTs)—may be …

Duty‐related trauma exposure in 911 telecommunicators: Considering the risk for posttraumatic stress

H Pierce, MM Lilly - Journal of traumatic stress, 2012 - Wiley Online Library
Peritraumatic distress may increase the risk for posttraumatic stress disorder (PTSD) in
police officers. Much less is known about emotional reactions and PTSD symptomatology in …

Why teleworkers are more satisfied with their jobs than are office-based workers: When less contact is beneficial

KL Fonner, ME Roloff - Journal of Applied Communication …, 2010 - Taylor & Francis
This study challenges assumptions regarding the value and necessity of frequent face-to-
face workplace interaction by building upon a theoretical framework for the consequences of …

Self‐imposed pressure or organizational norms? Further examination of the construct of workplace telepressure

MJ Grawitch, PM Werth, SN Palmer, KR Erb… - Stress and …, 2018 - Wiley Online Library
Abstract Information and communication technologies (ICTs) are rapidly becoming
indispensable organizational tools. Though the benefits of such technologies have been …

Not extent of telecommuting, but job characteristics as proximal predictors of work-related well-being

T Vander Elst, R Verhoogen, M Sercu… - … of occupational and …, 2017 - journals.lww.com
Objectives: This study aimed to investigate the curvilinear relationship between extent of
telecommuting and work-related well-being (ie, burnout, work engagement, and cognitive …

Telepressure and college student employment: The costs of staying connected across social contexts

LK Barber, AM Santuzzi - Stress and Health, 2017 - Wiley Online Library
Telepressure is a psychological state consisting of the preoccupation and urge to respond
quickly to message‐based communications from others. Telepressure has been linked with …