Explore the major theories within crisis communication, fully revised and updated Theorizing
Crisis Communication provides a comprehensive and state-of-the-art review of both current …

While the publisher and authors have used their best efforts in preparing this work, they
make no representations or warranties with respect to the accuracy or completeness of the …

In recent years, researchers and practitioners have explored the nature, theory, and best
practices that are required for effective and ethical crisis preparation and response. The …

Designed to give students and public relations professionals the knowledge and skills they
need to become successful crisis managers, Applied Crisis Communication and Crisis …

Crises happen. When they do, organizations must learn to effectively communicate with their
internal and external stakeholders, as well as the public, in order to salvage their reputation …

Increasing interest in crisis communication has begun to reveal its close connection with the
allied fields of risk communication, issues management, reputation management, and …

This chapter provides insight into how social media have influenced recent efforts to revise
situational crisis communication theory (SCCT). The development of SCCT began in 1995 …

In recent years, researchers and practitioners have explored the nature, theory, and best
practices that are required for effective and ethical crisis preparation and response. The …

A crisis can be viewed as the manifestation of risk resulting in the potential for harm to befall
stakeholders and/or the organization. A crisis can harm or kill stakeholders and always inflict …

Crisis Communications: A Casebook Approach presents case studies of organizational,
corporate, and individual crises, and analyzes the communication responses to these …