Purpose Business process management (BPM) has been discussed in much literature as a
crucial approach to achieve firm-enterprise business performance, however in term of digital …

Purpose Digital transformation (DT) leverages digital technologies to change current
processes and introduce new processes in any organisation's business model …

Both business process management and digital transformation are areas that have been a
topic of interest for both academia and practice. Since digital transformation is the creation of …

The recent successes recorded in digital customer engagement and robotic process
automation are prime examples of how digitization has positively impacted organizations …

Business firms are increasingly innovating their traditional business model to a technology-
enabled digitalized model for their sustainability in the competitive market. Firms have …

Digitization blurs the lines between technology and management, facilitating new business
models built upon the concepts, methods and tools of the digital environment. The purpose …

The opportunities and threats that digital technologies like SMACIT (Social, Mobile,
Analytics, Cloud and Internet of Things) bring to organizations are increasingly being …

Purpose In the field of business, digital transformation is the integration of digital technology
into all areas of business, from generating to deliver value to customers. This concept is …

The Covid-19 pandemic has globally affected most of the industrial sectors, pushing public
and private institutions to invest in digital transformation at a pace never experienced before …

Advancement in technology is continuous–it never ends! Yet, the extent to which technology
advancement is disruptive and revolutionary has only become a subject of burgeoning …