Aims The aim was to examine the reciprocal relationships of emotional labour strategies
with emotional exhaustion and professional identity. Design This study adopted a four‐wave …

Purpose–The main intension of this paper is to challenge the dominance of emotional
labour in professional nursing. Design/methodology/approach–The article begins by …

Aim To investigate the relationship between emotional labour strategies and job satisfaction
among nurses in Turkey. Background Nursing is one of the professions in which emotional …

chou hy, hecker r. & martin a.(2012) Journal of Nursing Management 20, 502–511
Predicting nurses' well‐being from job demands and resources: a cross‐sectional study of …

Purpose The purpose of this paper is to examine the relationships between emotional labor,
emotions, and job satisfaction among nurses, and explore the mediating role of emotions in …

Background Emotional labour is an integral part of the role of nurses with surface and deep
acting as the core emotional labour strategies. Surface acting involves the regulation of …

Purpose This study aimed to examine the associations among emotional labor strategies,
stress from emotional labor, and burnout in nurses. Design We employed a descriptive cross …

Aim The study examined whether three resources, that is, compassion, transformational
leadership and work ethic feasibility, buffer against the negative effects of emotional labour …

Emotional labour (EL) is garnering increasing attention due to the potential negative
consequences on employees and organisations. This is especially prevalent with front-line …

Aim To investigate the relationship between surface and deep acting in nurses' patient‐
focused and collegial emotional labour, with emotional exhaustion, depersonalization and …