[HTML][HTML] How do service quality, value, pleasure, and satisfaction create loyalty to smart dockless bike-sharing systems?

Y Liu, D Huang, M Wang, Y Wang - Revista Brasileira de Gestão de …, 2020 - SciELO Brasil
Purpose: The purpose of this research is to investigate which factors influence users' loyalty
to smart dockless bike-sharing systems (DBSS). Design/methodology/approach: A sample of …

“Green, but not as green as that”: An analysis of a Brazilian bike-sharing system

PS Cerutti, RD Martins, J Macke, JAR Sarate - Journal of cleaner production, 2019 - Elsevier
According to academics and urban planners, the smart city concept favors technological
products and solutions over end users and their adherence to a smart city proposal. The …

Investigating re-use intentions for shared bicycles: A loyalty phase perspective

JK Liang, T Eccarius, CC Lu - Research in Transportation Business & …, 2022 - Elsevier
Bike-sharing systems are gaining in popularity with a focus on sustainability in
transportation. This study extends the concept of green product marketing to green …

The unexplored potential of trust to boost customer loyalty for transport platforms

M Mas-Machuca, F Marimon, C Jaca - Research in Transportation …, 2021 - Elsevier
Ride-sharing and services associated with mobility are developing a growing presence in
society, especially those that are focused on mobility in cities. These services are provided …

[HTML][HTML] Increasing bike-sharing users' willingness to pay—a study of china based on perceived value theory and structural equation model

H Song, G Yin, X Wan, M Guo, Z Xie, J Gu - Frontiers in psychology, 2022 - frontiersin.org
Bike sharing, as an innovative travel mode featured by mobile internet and sharing, offers a
new transport mode for short trips and has a huge positive impact on urban transportation …

[HTML][HTML] An empirical study into consumer acceptance of dockless bikes sharing system based on TAM

J Lyu, J Zhang - Sustainability, 2021 - mdpi.com
The purpose of this study was to propose an extension model that integrated a technology
acceptance model (TAM) with dockless bike-sharing (DLBS) features in order to investigate …

Gamification and service quality in bike sharing: an empirical study in Italy

MG Pasca, R Guglielmetti Mugion, M Toni… - The TQM …, 2021 - emerald.com
Purpose Bike sharing (BS) is a phenomenon of growing interest in the sustainable mobility
field. In recent years, many governments have implemented concrete actions to diffuse the …

'Do not talk to strangers': a study on trust in Brazilian ridesharing apps

MC Vaclavik, J Macke, DF e Silva - Technology in Society, 2020 - Elsevier
The emergence of digital platforms based on network algorithms can mediate relationships
of trust, boosting sharing economy business models. This study aims to identify the …

Are they telling the truth? Revealing hidden traits of satisfaction with a public bike-sharing service

G Manzi, G Saibene - International journal of sustainable …, 2018 - Taylor & Francis
Public bike-sharing systems (BSSs) are an emerging mode of transportation introduced by
municipalities to solve congestion problems in metropolitan areas, especially when …

A Choice Behavior Model of Bike‐Sharing Based on User Perception, Psychological Expectations, and Loyalty

X Xue, Z Wang, X Liu, Z Zhou… - Journal of Advanced …, 2022 - Wiley Online Library
In the midst of sharing concepts, bike sharing has made innovative changes to people's
travel modes. Providing high‐quality services is essential to promoting the usage of bike …