Literature reviews as independent studies: guidelines for academic practice

S Kraus, M Breier, WM Lim, M Dabić, S Kumar… - Review of Managerial …, 2022 - Springer
Review articles or literature reviews are a critical part of scientific research. While numerous
guides on literature reviews exist, these are often limited to the philosophy of review …

Personalization in personalized marketing: Trends and ways forward

S Chandra, S Verma, WM Lim, S Kumar… - Psychology & …, 2022 - Wiley Online Library
In marketing, personalization is the action of designing and producing in ways that resonate
with customer preferences. Content and products that are personalized according to …

Guidelines for advancing theory and practice through bibliometric research

D Mukherjee, WM Lim, S Kumar, N Donthu - Journal of business research, 2022 - Elsevier
Bibliometric research presents unique opportunities to contribute to theory and practice. Top
journals and scholars from various disciplines have published numerous highly impactful …

Advancing knowledge through literature reviews:'what','why', and 'how to contribute'

WM Lim, S Kumar, F Ali - The Service Industries Journal, 2022 - Taylor & Francis
Literature review is part and parcel of scholarly research. Though many literature review
guides are available, they remain limited because they do not adequately account for the …

[HTML][HTML] Customer engagement and social media: Revisiting the past to inform the future

WM Lim, T Rasul - Journal of Business Research, 2022 - Elsevier
Customer engagement (CE) is a marketing concept of great importance and the rise of
social media has further amplified the importance of this concept. Yet, our understanding of …

Artificial intelligence and blockchain integration in business: trends from a bibliometric-content analysis

S Kumar, WM Lim, U Sivarajah, J Kaur - Information Systems Frontiers, 2023 - Springer
Artificial intelligence (AI) and blockchain are the two disruptive technologies emerging from
the Fourth Industrial Revolution (IR4. 0) that have introduced radical shifts in the industry …

[HTML][HTML] Fuzzy-set qualitative comparative analysis (fsQCA) in business and management research: A contemporary overview

S Kumar, S Sahoo, WM Lim, S Kraus… - … Forecasting and Social …, 2022 - Elsevier
To make scientific inferences about business phenomena, it may not be sufficient to
consider the real-world context of the business environment as statistically symmetrical (eg …

Alexa, what do we know about conversational commerce? Insights from a systematic literature review

WM Lim, S Kumar, S Verma… - Psychology & …, 2022 - Wiley Online Library
Conversational agents are systems with human‐like features that can be deployed in
service settings and are fast emerging as the future of online commerce. Considering the …

[HTML][HTML] Convergence of business, innovation, and sustainability at the tipping point of the sustainable development goals

F Azmat, WM Lim, A Moyeen, R Voola… - Journal of Business …, 2023 - Elsevier
Abstract The United Nations Sustainable Development Goals (SDGs) offer a universal
framework for addressing pressing global economic, environmental, and social challenges …

[HTML][HTML] Smart production workers in terms of creativity and innovation: The implication for open innovation

B Gajdzik, R Wolniak - Journal of Open Innovation: Technology, Market …, 2022 - Elsevier
This paper presents a framework of employee skills and competencies useful for developing
occupational profiles for employees of companies transitioning towards Industry 4.0. The …