Personalization in personalized marketing: Trends and ways forward

S Chandra, S Verma, WM Lim, S Kumar… - Psychology & …, 2022 - Wiley Online Library
In marketing, personalization is the action of designing and producing in ways that resonate
with customer preferences. Content and products that are personalized according to …

[HTML][HTML] Past, present, and future of customer engagement

WM Lim, T Rasul, S Kumar, M Ala - Journal of business research, 2022 - Elsevier
Customer engagement (CE) is a marketing concept that emerged after the new millennium.
Despite flourishing interest on CE among marketing academics and professionals, no …

Artificial intelligence and blockchain integration in business: trends from a bibliometric-content analysis

S Kumar, WM Lim, U Sivarajah, J Kaur - Information Systems Frontiers, 2023 - Springer
Artificial intelligence (AI) and blockchain are the two disruptive technologies emerging from
the Fourth Industrial Revolution (IR4. 0) that have introduced radical shifts in the industry …

AI in marketing, consumer research and psychology: A systematic literature review and research agenda

MM Mariani, R Perez‐Vega, J Wirtz - Psychology & Marketing, 2022 - Wiley Online Library
This study is the first to provide an integrated view on the body of knowledge of artificial
intelligence (AI) published in the marketing, consumer research, and psychology literature …

How to conduct a bibliometric analysis: An overview and guidelines

N Donthu, S Kumar, D Mukherjee, N Pandey… - Journal of business …, 2021 - Elsevier
Bibliometric analysis is a popular and rigorous method for exploring and analyzing large
volumes of scientific data. It enables us to unpack the evolutionary nuances of a specific …

Past, present, and future of sustainable finance: insights from big data analytics through machine learning of scholarly research

S Kumar, D Sharma, S Rao, WM Lim… - Annals of Operations …, 2022 - Springer
Sustainable finance is a rich field of research. Yet, existing reviews remain limited due to the
piecemeal insights offered through a sub-set rather than the entire corpus of sustainable …

Alexa, what do we know about conversational commerce? Insights from a systematic literature review

WM Lim, S Kumar, S Verma… - Psychology & …, 2022 - Wiley Online Library
Conversational agents are systems with human‐like features that can be deployed in
service settings and are fast emerging as the future of online commerce. Considering the …

Fintech in islamic finance literature: A review

MM Alshater, I Saba, I Supriani, MR Rabbani - Heliyon, 2022 - cell.com
Abstract This study reviews Islamic FinTech research development from 2017 to 2022. The
study adopts a hybrid approach combining bibliometric and content analysis to reveal the …

Evolution and trends in consumer behaviour: Insights from Journal of Consumer Behaviour

WM Lim, S Kumar, N Pandey, D Verma… - Journal of Consumer …, 2023 - Wiley Online Library
The way consumers behave is fundamental to marketing. Journal of Consumer Behaviour
(JCB) is an international journal dedicated to publishing the latest developments of …

Religion as a social shaping force in entrepreneurship and business: Insights from a technology-empowered systematic literature review

S Kumar, S Sahoo, WM Lim, LP Dana - Technological Forecasting and …, 2022 - Elsevier
Religion is widely regarded as a social force that shapes entrepreneurship and business
(EB) activity, behavior, and practice. However, a holistic review of religion and EB literature …