Managing conflicting goals in supportive interaction: An integrative theoretical framework

D Goldsmith - Communication Research, 1992 - journals.sagepub.com
Supportive interactions often pose conflicting goals: Speakers want to give or receive
support, simultaneously conveying and receiving acceptance and preserving the autonomy …

Understanding the outcomes of supportive communication: A dual-process approach

BR Burleson - Journal of Social and Personal Relationships, 2009 - journals.sagepub.com
Numerous factors affect the outcomes of supportive interactions, including aspects of the
supportive message, the helper, the interaction context, and the recipient. This article …

16. Supportive communication

SM Jones, GD Bodie - Interpersonal communication, 2014 - degruyter.com
The study of supportive communication revolves around verbal and nonverbal behaviors
that are enacted with the primary intention of improving the psychological state of another …

Explaining recipient responses to supportive messages

BR Burleson - New Dir Interpers Commun Res, 2010 - books.google.com
I have spent much of the last 30 years engaged in the study of comforting communication,
which I define as messages having the goal of alleviating or lessening the emotional …

Explaining the impact of attachment style on evaluations of supportive messages: A dual-process framework

GD Bodie, BR Burleson, J Gill-Rosier… - Communication …, 2011 - journals.sagepub.com
This article reports tests of hypotheses derived from a theory of supportive message
outcomes that maintains that the effects of supportive messages are moderated by factors …

Supportive communication

EL MacGeorge, B Feng… - Handbook of interpersonal …, 2011 - books.google.com
Most recently, Brant battled metastatic esopha-geal cancer, ultimately passing away before
this chapter was completed, leaving us bereft not only of a coauthor but of a mentor, friend …

Testing an integrated model of advice giving in supportive interactions

B Feng - Human Communication Research, 2009 - academic.oup.com
Viewing supportive communication as a multistage process, the present study proposed and
tested an integrated model of advice giving, which specifies three sequential moves in …

Testing a dual-process theory of supportive communication outcomes: How multiple factors influence outcomes in support situations

AJ Holmstrom, GD Bodie, BR Burleson… - Communication …, 2015 - journals.sagepub.com
To test a recently proposed dual-process theory of supportive communication outcomes,
participants (N= 328) assumed they had experienced a mildly or moderately problematic …

Recipients' criteria for evaluating the skillfulness of comforting communication and the outcomes of comforting interactions

AM Bippus - Communication Monographs, 2001 - Taylor & Francis
This paper reports on a two-part investigation of people's criteria for evaluating (a) how
skillful comforting behavior is, and (b) the outcomes of comforting interactions for distressed …

Evaluating Brown and Levinson's politeness theory: A revised analysis of directives and face

SR Wilson, MS Kim, H Meischke - Research on Language & Social …, 1991 - Taylor & Francis
People orient to multiple concerns during interaction. As is illustrated by research on
accounts (Cody & McLaughlin, 1985), embarrassment (Petronio, 1984), and social …