Managers or colleagues? The changing nature of intra-professional relationships in UK public services

I Kirkpatrick - Public Management an International Journal of …, 1999 - Taylor & Francis
The recent literature on professional service organizations suggests that increasingly
assertive management roles are being developed. A central proposition is that established …

Workplace assimilation and conflict in professional service organisations: the case of university libraries

I Kirkpatrick - Public Policy and Administration, 1999 - journals.sagepub.com
To date, only limited attention has been given in the literature to how, in a context of work
intensification, many professional service organisations have engaged in a delegation of …