Process mining has proven to be a valuable tool for analyzing operational process
executions based on event logs. Existing techniques perform well on structured processes …

To gain competitive advantage, hospitals try to streamline their processes. In order to do so,
it is essential to have an accurate view of the “careflows” under consideration. In this paper …

Process mining is a tool to extract non-trivial and useful information from process execution
logs. These so-called event logs (also called audit trails, or transaction logs) are the starting …

As organizations change, their information systems can evolve from simple systems to
complex systems, which are hard to understand, and therefore hard to maintain or extend …

Processes are an integral part of nearly all organizations, driving their daily operations and
support activities. Increasingly, these business processes are supported by some …

Abstract A Process-Aware Information System (PAIS) is a software system that manages and
executes operational processes involving people, applications, and/or information sources …

Abstract Business Process Intelligence (BPI) is an emerging area that is getting increasingly
popular for enterprises. The need to improve business process efficiency, to react quickly to …

Process mining techniques target the automatic discovery of information about process
models in organizations. The discovery is based on the execution data registered in event …

Abstract Analysis of interaction patterns is one of the most important indicators of quality of
learning in educational web forums. Social network analysis (SNA) is gradually assuming …

The aim of this paper is to show how the use of social networks may help users to behave as
modelers they trust. Users are guided in this respect within the context of an existing …