We examine the conditions for trust relationships between patients and physicians. A trust
relationship is not normally negotiated explicitly, but we wanted to discuss it with both …

This new textbook opens up the policy-making process for students, uncovering how
government decisions around health are really made. Starting from more traditional insights …

Trust is vital for quality healthcare outcomes, yet existing research neglects the
'embodiedness' of the interactions on which trust is based. This article draws on qualitative …

OBJECTIVE: To investigate how health professionals in hospital wards that have voluntarily
initiated user involvement negotiate user knowledge into their professional knowledge …

This article examines the current risk regulation regime, within the English National Health
Service (NHS), by investigating the two, sometimes conflicting, approaches to risk embodied …

Abstract The UK National Health Service (NHS) is regularly restructured. Its smooth
operation and organisational memory depends on the insights and capability of managers …

Abstract 'Quality'and 'performance'have become defining concepts for policymakers and
healthcare systems alike. Yet whilst these principles are of fundamental importance, their …

A lack of trust between clinicians and junior/middle managers is well documented in health
care systems but under-theorized. Face-to-face interactions between clinicians and …

This article introduces the concept of socio-connective trust, the synapse between the social
structures and processes that underpin relationships in supportive care networks. Data from …

Compassion and hope are vital to individual and societal flourishing, not least through the
solidarity and change that they facilitate. This article considers the importance of these two …