Business Process Management (BPM) has gained significant adoption in practice for
enabling organizations to increase their effectiveness, efficiency, and flexibility. This broad …

Natural language is one of the most important means of human communication. It enables
us to express our will, to exchange thoughts, and to document our knowledge in written …

An emerging multidimensional approach to organizational design outlines the need for the
alignment of relevant structural and process characteristics of organizations. However …

We examine which capabilities technologies provide to support collaborative process
modeling. We develop a model that explains how technology capabilities impact cognitive …

Logistics processes have some characteristics which are fundamentally challenging from a
business process management perspective. Their execution usually involves multiple …

Process maps are intensively used by organizations to provide a holistic view of all
processes and the relationships between them. They assist in easier navigation through the …

Business operations are often documented by business process models. Use cases such as
system validation and process harmonization require the identification of correspondences …

This paper discusses ongoing research on how to enforce governmentcitizen ties in
collaborative public services design and delivery among citizens and public service …

Business processes are designed to execute strategies that aim at achieving organisational
goals. During the last decade, several methods have been proposed that prescribe the use …

A graphical standard notation for the analysis and execution of operational business
processes is available since 2011 the Business Process Model and Notation (BPMN) 2.0. A …