Customer satisfaction, loyalty and financial performance: A holistic approach of the Greek banking sector
E Keisidou, L Sarigiannidis, DI Maditinos… - International Journal of …, 2013 - emerald.com
Purpose–The present paper is an attempt to provide a holistic approach of the Greek
banking sector and how it operates. Design/methodology/approach–A survey was carried …
banking sector and how it operates. Design/methodology/approach–A survey was carried …
[PDF][PDF] Direct effect of service quality dimensions on customer satisfaction and customer loyalty in Nigerian Islamic bank
Due to the importance of Islamic finance to the Muslims world, recently Islamic Banking is
formerly established in 2011 in Nigeria in order to join their counterpart in the Muslims world …
formerly established in 2011 in Nigeria in order to join their counterpart in the Muslims world …
Analisis faktor-faktor yang mempengaruhi rendahnya kepuasan pelanggan produk listrik prabayar di Semarang
A Wahyuningtiyas, S WAHYUDI, I WIDIYANTO - 2013 - repofeb.undip.ac.id
Perusahaan Listrik Negara/PLN sesuai dengan komitmennya harus meningkatkan kualitas
pelayanan kepada masyarakat sebagai satu-satunya perusahaan yang menyediakan …
pelayanan kepada masyarakat sebagai satu-satunya perusahaan yang menyediakan …
일반한식점의식사경험에따른고객만족이몰입, 충성도에미치는영향
양정영， 김미자 - 관광연구저널, 2013 - dbpia.co.kr
The purpose of this study is to provide implications for increasing customer loyalty. The
results of the analysis of the causal relationship between meal experience, customer …
results of the analysis of the causal relationship between meal experience, customer …
Eru tengsl á milli starfsánægju, fyrirtækjahollustu og þegnhegðunar?
G Einarsdóttir - skemman.is
Tilgangur rannsóknarinnar var að athuga hvernig starfsánægju væri háttað hjá
starfsmönnum félagslegrar heimaþjónustu í Reykjavík og hvort tengsl væru á milli …
starfsmönnum félagslegrar heimaþjónustu í Reykjavík og hvort tengsl væru á milli …