[HTML][HTML] Quality as Determinant Factor of Customer Satisfaction: Case Study of Zain-Kuwait

HA Abbas - iBusiness, 2013 - scirp.org
The potential of mobile communications market in Kuwait is enormous. Therefore, I test
customer satisfaction in the Kuwaiti mobile market by examining the quality construct. In our …

Challenges and prospects of using information communication technologies (ICTS) among Nigerian Polytechnic Libraries Reference Services

MS Jibia, CM Mubaraka, UK Hassan - 2013 - ir.kiu.ac.ug
This study focused on the threats and challenges of using information communication
technologies in reference services of polytechnic libraries was carried out using 600 …