This book encompasses a revised version of the PhD dissertation of Jorge Munoz-Gama
written at the Computer Science Department of the Universitat Politècnica de Catalunya …

Interests in manufacturing process management and analysis are increasing, but it is difficult
to conduct process analysis due to the increase of manufacturing data. Therefore, we …

This paper proposes the Clinical Pathway Analysis Method (CPAM) approach that enables
the extraction of valuable organisational and medical information on past clinical pathway …

Traditional researches on process mining mainly focus on the control-flow perspective, while
less attention has been devoted to resources and their relationship in the organizational …

The care processes of healthcare providers are typically considered as human-centric,
flexible, evolving, complex and multi-disciplinary. Consequently, acquiring an insight in the …

Issue reporting and resolution is a software engineering process supported by tools such as
Issue Tracking System (ITS), Peer Code Review (PCR) system and Version Control System …

Process mining has a purpose of extracting process-oriented knowledge from event logs
extracted from information systems. In the last decades, lots of researches have applied …

Business processes depend on human resources and managers must regularly evaluate
the performance of their employees based on a number of measures, some of which are …

Currently used software process improvement methods such as the Capability Maturity
Model Integration (CMMI) rely in their process assessments on information, which is …

Process analysis is recognized as a major stage in business process reengineering that has
developed over the last two decades. In the field of manufacturing, manufacturing process …