Este artigo tem como objetivo analisar a teoria sobre Gestão por Processos de Negócio
(BPM-Business Process Management). Para isso foi realizada uma revisão bibliográfica …

This book encompasses a revised version of the Ph. D. dissertation, written by the author, at
the Mathematics Department of the University of Padua (Italy), and at the Computer Science …

Process mining techniques enable the analysis of a wide variety of processes using event
data. For example, event logs can be used to automatically learn a process model (eg, a …

In real-world business processes it is often difficult to explain why some process instances
take longer than usual to complete. With process mining techniques, it is possible to do an a …

Agile processes depend on human resources, decisions and expert knowledge, and they
are especially versatile and comprise rather complex scenarios. Declarative, ie, rule-based …

The effectiveness of resource allocation directly affects process performance. In order to
optimize resource allocation, this paper proposes a resource allocation model in view of the …

Process mining is a modern family of techniques applied to datasets generated from
business processes run in organizations, in order to improve and obtain useful insights and …

Background and Purpose: Business process simulation (BPS) model is based on real-life
data form sources like databases, observations and interviews. It acts as “as-is” business …

Business information systems (BIS) comprise technological (eg programs), informational (eg
content) and social artifacts (eg collaboration structures). Typically, such systems are …

Intentions play a key role in information systems engineering. Research on process
modeling has highlighted that specifying intentions can expressly mitigate many problems …