Cloud services and applications prove indispensable amid today's modern utility-based
computing. The cloud has displayed a disruptive and growing impact on everyday …

Purpose Despite an obvious connection, business process improvement and business
process management (BPM) capability development have been studied intensely, but in …

The Internet of Things (IoT) refers to a network of connected devices collecting and
exchanging data over the Internet. These things can be artificial or natural, and interact as …

Business processes are prone to unexpected changes, as process workers may suddenly or
gradually start executing a process differently in order to adjust to changes in workload …

This paper describes the foundations of smart business process management and serves as
an editorial to the corresponding special issue. To this end, we introduce a framework that …

Modern organizations execute processes to deliver product and services, whose enactment
needs to adhere to laws, regulations and standards. Conformance checking is the problem …

Process analysts and other professionals extensively use process models to analyze
business processes and identify performance improvement opportunities. Therefore, it is …

Many organizations maintain textual process descriptions alongside graphical process
models. The purpose is to make process information accessible to various stakeholders …

This paper suggests a new type of enterprise models called fractal enterprise models (FEM),
with accompanying methodological support for their design. FEM shows interconnections …

It is common for the observed behavior of a business process to differ from the behavior
captured in its corresponding model, as workers devise workarounds to handle special …