Impact of surgical approach and patient factors on Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey scoring in gynecologic …

S Wallace, KT Hanson, SC Dowdy… - Gynecologic Oncology, 2018 - Elsevier
Objective We sought to compare the Hospital Consumer Assessment of Healthcare
Providers and Systems (HCAHPS) survey responses of women who underwent gynecologic …

Evolution and use of Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys and their application for spinal surgery patients

R Malpani, AS Hilibrand, JN Grauer - Contemporary Spine …, 2018 - journals.lww.com
BACKGROUND Even before the government tied hospital reimbursement to patient
satisfaction, hospitals and health plans were conducting research into patient satisfaction to …

HCAHPS scores as a surrogate for quality does not correlate with TQIP quality measures at a level 1 trauma center

C Thoma-Perry, EC Blocher-Smith, L Jacobsen, J Saxe - Surgery, 2018 - Elsevier
Background The Trauma Quality Improvement Program was designed by the American
College of Surgeons to measure quality benchmarks across American College of Surgeons …

Spine Surgery Contemporary

R Malpani, AS Hilibrand, JN Grauer - 2018 - journals.lww.com
1. Assess evolution of the Hospital Consumer Assessment of Healthcare Providers and
Systems (HCAHPS) survey, its tie into the Value-Based Purchasing program, and its …