Objectives To illustrate the use of process mining concepts, techniques, and tools to improve
the systematic review process. Study Design and Setting We simulated review activities and …

This thesis is about process mining: the analysis an organization's processes by using
process execution data. During the handling of a case or process instance data about the …

Customer journey analysis is a hot topic in marketing. Understanding how the customers
behave is crucial and is considered as one of the key drivers of business success. To the …

This research develops a systematic methodology to deeply mine tremendous volumes of
design logs (that are generated from Building Information Model (BIM) design process) to …

Process mining is a process management technique that allows for the analysis of business
processes based on the event logs and its aim is to discover, monitor and improve executed …

Process mining aims to bridge the gap between data science and process science by
providing a variety of powerful data-driven analyses techniques on the basis of event data …

Process mining aims at discovering processes by extracting knowledge about their different
perspectives from event logs. The resource perspective (or organisational perspective) …

The increasing volume and value of data is an important enabler for data science. In this
study, we consider the event data, ie information on things that happen in organizations …

This book introduces students to business process management, an approach that aims to
align the organization's business processes with the demands of the marketplace …

Organizations struggle to gain insight in how their business processes are conducted in
reality. Process mining enables organizations to extract this knowledge by analyzing …