[HTML][HTML] At the intersection of patient experience data, outcomes research, and practice: analysis of HCAHPS scores in neurology patients

KT Hanson, NL Zalewski, SE Hocker, RJ Caselli… - … : Innovations, Quality & …, 2018 - Elsevier
Objective To assess variation in patient-reported experience in inpatient neurology patients.
Patients and Methods We retrospectively identified 1045 patients 18 years and older …

Can specific feedback improve patients' satisfaction with hospitalist physicians? A feasibility study using a validated tool to assess inpatient satisfaction

SE Richards, R Thompson, S Paulmeyer… - Patient Experience …, 2018 - pxjournal.org
Abstract The Hospital Consumer Assessment of Healthcare Providers and Systems
(HCAHPS) is a patient satisfaction survey utilized for hospital reimbursement calculations. It …

Patient satisfaction: A qualitative case study of HCAHPS scores and actual patient experience

AB Hendrickson - 2018 - search.proquest.com
The focus of the study was on the experience of hospital patients and factors that led to their
expressed satisfaction. Reimbursement to hospitals is affected partially by patient …

[引用][C] First author

H Boosman, LM de Jong-Verweij, L Voogt, JA Hazelzet