Predictive business process monitoring refers to the act of making predictions about the
future state of ongoing cases of a business process, based on their incomplete execution …

Purpose Business Process Management (BPM) is key for successful organisational
management. However, BPM techniques are often criticized for their inability to deal with …

Business Process Change: A Business Process Management Guide for Managers and
Process Professionals, Fourth Edition, provides a balanced view of the field of business …

Predictive business process monitoring methods exploit historical process execution logs to
generate predictions about running instances (called cases) of a business process, such as …

This paper demonstrates a new way of seeing and theorizing about the dynamics of
organizational routines through the concept of paths—time-ordered sequences of actions or …

Abstract (a) Situation faced: Due to the high number of customer contacts, fault clearances,
installations, and product provisioning per year, the automation level of operational …

In recent years, research on Key Performance Indicators (KPIs) management has grown
exponentially, giving rise to a multitude of heterogeneous approaches addressing any …

The digital age requires companies to invest in value-creating rather than routine activities to
drive innovation as a future source of competitiveness and business success. Thus, many …

Blockchain technology provides basic building blocks to support the execution of
collaborative business processes involving mutually untrusted parties in a decentralized …

Digital factories comprise a multi-layered integration of various activities along the factories
and product lifecycles. A central aspect of a digital factory is that of enabling the product …