Multiobjective evolutionary feature selection and fuzzy classification of contact centre data
In this work, a data set describing phone interactions arising in a multichannel and multiskill
contact centre is considered with the aim of classifying inbound sessions into those that will …
contact centre is considered with the aim of classifying inbound sessions into those that will …
A Risk Assessment Model for Patients Suffering from Coronary Heart Disease Using a Novel Feature Selection Algorithm and Learning Classifiers
The aim of this research is to develop an efficient risk assessment model to assess the risk in
patients suffering from coronary heart disease. The proposed technique classifies patients …
patients suffering from coronary heart disease. The proposed technique classifies patients …