The disruptive mobile wallet in the hospitality industry: An extended mobile technology acceptance model

S Lew, GWH Tan, XM Loh, JJ Hew, KB Ooi - Technology in society, 2020 - Elsevier
Given that the mobile wallet has become a disruptive innovation, especially in the Malaysian
hospitality industry, this study investigates the adoption of mobile wallet in the hospitality …

Fintech in COVID-19 and beyond: What factors are affecting customers' choice of fintech applications?

MK Al Nawayseh - Journal of Open Innovation: Technology, Market, and …, 2020 - mdpi.com
Accessing financial services is considered one of the main challenges facing communities
during crises. This research studies the role of using FinTech applications to build resilience …

See now, act now: How to interact with customers to enhance social commerce engagement?

J Xue, X Liang, T Xie, H Wang - Information & Management, 2020 - Elsevier
Although live social commerce apps have emerged as a marketing channel recently, live
social commerce, as a relatively new phenomenon, has attracted little attention. The authors …

Why do people patronize donation-based crowdfunding platforms? An activity perspective of critical success factors

Y Zhang, CD Tan, J Sun, Z Yang - Computers in Human Behavior, 2020 - Elsevier
As a special type of social information systems, crowdfunding platforms draw researchers'
attention in recent years for their increasing popularity. In supplement to big-data analyses …

Determining the antecedents of mobile payment loyalty: Cognitive and affective perspectives

S Yuan, L Liu, B Su, H Zhang - Electronic Commerce Research and …, 2020 - Elsevier
Retention of existing users is a crucial issue for mobile payment (m-payment) service
providers. To determine the antecedents of m-payment loyalty, we developed a research …

Role of perceived risk in online banking and its impact on behavioral intention: trust as a moderator

S Kaur, S Arora - Journal of Asia Business Studies, 2020 - emerald.com
Purpose This paper aims to revisit the role of perceived risk in online banking, using an
alternative view on trust as a moderator on the relationship between perceived risk and …

Digitalization in banking sector: the role of intrinsic motivation

A Bastari, A Eliyana, A Syabarrudin, Z Arief, AP Emur - Heliyon, 2020 - cell.com
The focus of this work is to test the roles of intrinsic motivation for Bank Kalsel employees
regarding the use of applications and websites for task completion and performance …

Ranking of perceived risks in online shopping

S Guru, J Nenavani, V Patel, N Bhatt - Decision, 2020 - Springer
Abstract e-Commerce has transformed the way of doing business in India. Online shopping
provides comfort and convenience. However, shoppers are always weary of perceived risks …

Trust change in information technology products

DH McKnight, P Liu, BT Pentland - Journal of Management …, 2020 - Taylor & Francis
We examine why trust change occurs when potential users first encounter news about a
specific technology. We propose personal perceptions and three cognitive outcomes …

Antecedents of adoption of virtual reality in experiencing destination: A study on the Indian consumers

P Vishwakarma, S Mukherjee… - Tourism Recreation …, 2020 - Taylor & Francis
This study has examined the antecedents of adoption of Virtual Reality (VR) among the
Indian tourists using the Technology Acceptance Model (TAM). Perceived enjoyment and …