[HTML][HTML] Contributions and risks of artificial intelligence (AI) in building smarter cities: Insights from a systematic review of the literature

T Yigitcanlar, KC Desouza, L Butler, F Roozkhosh - Energies, 2020 - mdpi.com
Artificial intelligence (AI) is one of the most disruptive technologies of our time. Interest in the
use of AI for urban innovation continues to grow. Particularly, the rise of smart cities—urban …

Robotic process automation: a scientific and industrial systematic mapping study

JG Enríquez, A Jiménez-Ramírez… - IEEE …, 2020 - ieeexplore.ieee.org
The automation of robotic processes has been experiencing an increasing trend of interest
in recent times. However, most of literature describes only theoretical foundations on RPA or …

Robotic process automation

P Hofmann, C Samp, N Urbach - Electronic markets, 2020 - Springer
Within digital transformation, which is continuously progressing, robotic process automation
(RPA) is drawing much corporate attention. While RPA is a popular topic in the corporate …

[HTML][HTML] Robotic Process Automation—a driver of digital transformation?

J Siderska - Engineering Management in Production and Services, 2020 - sciendo.com
ABSTRACT The paper introduces Robotic Process Automation (RPA), which is an emerging
and cutting-edge conception of business processes automation, based on the notion of …

Building a complementary agenda for business process management and digital innovation

J Mendling, BT Pentland, J Recker - European journal of …, 2020 - Taylor & Francis
The world is blazing with change and digital innovation is fuelling the fire. Process
management can help channel the heat into useful work. Unfortunately, research on digital …

[HTML][HTML] Business process management and digital innovations: A systematic literature review

T Ahmad, A Van Looy - Sustainability, 2020 - mdpi.com
Emerging technologies have capabilities to reshape business process management (BPM)
from its traditional version to a more explorative variant. However, to exploit the full benefits …

A consolidated framework for implementing robotic process automation projects

LV Herm, C Janiesch, A Helm, F Imgrund… - … Conference, BPM 2020 …, 2020 - Springer
Robotic process automation (RPA) is a disruptive technology to automate already digital yet
manual tasks and subprocesses as well as whole business processes. In contrast to other …

Chatbots at digital workplaces–a grounded-theory approach for surveying application areas and objectives

R Meyer von Wolff, S Hobert, K Masuch… - Pacific Asia Journal of …, 2020 - aisel.aisnet.org
Background: Chatbots are currently on the rise as more and more researchers tackle this
topic from different perspectives. Simultaneously, workplaces and ways of working are …

Blockchain-based knowledge automation for CPSS-oriented parallel management

R Qin, Y Yuan, FY Wang - IEEE Transactions on Computational …, 2020 - ieeexplore.ieee.org
Traditional organization management typically follows a top-down pyramid structure, which
is widely believed to have many problems in releasing innovation potentials. In the new era …

A framework to evaluate the viability of robotic process automation for business process activities

C Wellmann, M Stierle, S Dunzer, M Matzner - … : Blockchain and Robotic …, 2020 - Springer
Robotic process automation (RPA) is a technology for centralized automation of business
processes. RPA automates user interaction with graphical user interfaces, whereby it …