[HTML][HTML] Still our most important asset: A systematic review on human resource management in the midst of the fourth industrial revolution

S Ammirato, AM Felicetti, R Linzalone… - Journal of Innovation & …, 2023 - Elsevier
The digital transition is transforming society in general and industry in particular, so much so
that the concept of Industry 4.0 is by now widespread and consolidated. However, there is …

Large language models for business process management: Opportunities and challenges

M Vidgof, S Bachhofner, J Mendling - International Conference on …, 2023 - Springer
Large language models are deep learning models with a large number of parameters. The
models made noticeable progress on a large number of tasks, and as a consequence …

[HTML][HTML] The biggest business process management problems to solve before we die

I Beerepoot, C Di Ciccio, HA Reijers, S Rinderle-Ma… - Computers in …, 2023 - Elsevier
It may be tempting for researchers to stick to incremental extensions of their current work to
plan future research activities. Yet there is also merit in realizing the grand challenges in …

AI-augmented business process management systems: a research manifesto

M Dumas, F Fournier, L Limonad, A Marrella… - ACM Transactions on …, 2023 - dl.acm.org
AI-augmented Business Process Management Systems (ABPMSs) are an emerging class of
process-aware information systems, empowered by trustworthy AI technology. An ABPMS …

ProcessGAN: Supporting the creation of business process improvement ideas through generative machine learning

C van Dun, L Moder, W Kratsch, M Röglinger - Decision Support Systems, 2023 - Elsevier
Business processes are a key driver of organizational success, which is why business
process improvement (BPI) is a central activity of business process management. Despite an …

Transforming healthcare ecosystems through blockchain: Opportunities and capabilities for business process innovation

D Aloini, E Benevento, A Stefanini, P Zerbino - Technovation, 2023 - Elsevier
Blockchain is an unprecedented enabler and booster of business process innovation,
especially in the healthcare sector. Nonetheless, its transformational potential has yet to be …

[HTML][HTML] Green business process management for business sustainability: A case study of manufacturing small and medium-sized enterprises (SMEs) from Germany

TM Sohns, B Aysolmaz, L Figge, A Joshi - Journal of cleaner production, 2023 - Elsevier
Small and medium-sized enterprises (SMEs) have an important position in global
sustainability since they are a prominent contributor to global pollution. It is challenging for …

A roadmap for integrating automation with process optimization for AI-powered digital transformation

A Aldoseri, K Al-Khalifa, A Hamouda - 2023 - preprints.org
The integration of automation and process optimization within the context of AI-powered
digital transformation has emerged as a pivotal strategy for organizations aiming to enhance …

Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study

C Bartelheimer, V Wolf… - Information Systems …, 2023 - Wiley Online Library
Workarounds are goal‐driven deviations from the standard operating procedures performed
to overcome obstacles constraining day‐to‐day work. Despite starting as temporary fixes …

[HTML][HTML] Complexity in declarative process models: Metrics and multi-modal assessment of cognitive load

A Abbad-Andaloussi, A Burattin, T Slaats… - Expert Systems with …, 2023 - Elsevier
Complex process models can hinder the comprehension of the underlying business
processes. While several metrics have been suggested in the literature to evaluate the …