[HTML][HTML] Exploring intention and actual use in digital payments: A systematic review and roadmap for future research

R Ramayanti, NA Rachmawati, Z Azhar… - Computers in Human …, 2023 - Elsevier
In 2020, 2.4 billion people used digital banking worldwide, and that number is expected to
grow to 3.6 billion in the next four years Jadil, Rana, and Dwivedi (Jadil, Rana, & Dwivedi …

[HTML][HTML] Adoption and use of digital financial services: A meta analysis of barriers and facilitators

C Neves, T Oliveira, F Santini, L Gutman - International Journal of …, 2023 - Elsevier
The study of digital financial services is not recent; however, since COVID-19, new attention
has been given to solutions that avoid face-to-face interactions. Accordingly, the number of …

Understanding the effects of social media marketing on customers' bank loyalty: a SEM approach

M Elareshi, M Habes, A Safori, RW Attar… - Electronics, 2023 - mdpi.com
This study used customers' experiences to assess the role of social media marketing (SMM)
efforts in increasing online customer-based loyalty in the banking sector in Jordan, and …

Be a good speaker in livestream shopping: A speech act theory perspective

A Chen, Y Zhang, Y Liu, Y Lu - Electronic Commerce Research and …, 2023 - Elsevier
In livestreaming, the streamers (online sellers) are the core actors who promote deals
through their speech. Thus far, how the speech of streamers determines customers' …

An empirical investigation of Islamic marketing ethics and convergence marketing as key factors in the improvement of Islamic banks performance

E Suandi, H Herri, Y Yulihasri… - Journal of Islamic …, 2023 - emerald.com
Purpose This paper aims to investigate the influence of Islamic marketing ethics and
convergence marketing on competitive advantage and bank performance …

Does electronic word-of-mouth influence e-recruitment adoption? A mediation analysis using the PLS-SEM approach

D Kaur, R Kaur - Management Research Review, 2023 - emerald.com
Purpose E-recruiting has been a powerful tool for reaching the majority of job applicants
around the world. Even though, previous literature has scarcely shed light on the factors …

The role of enablers and barriers in the upskilling and reskilling of users through professional skilling programs on EdTech platforms

S Patre, D Chakraborty, AK Kar… - IEEE Transactions …, 2023 - ieeexplore.ieee.org
The demand for skills in emerging technologies has recently surged among professionals.
To meet this demand, the implementation of professional skilling programs on education …

Factors influencing customer preference of cardless technology over the card for cash withdrawals: an extended technology acceptance model

BK Nambiar, K Bolar - Journal of Financial Services Marketing, 2023 - Springer
It can seem paradoxical that someone who evades the use of a debit card still wants access
to cash and is willing to use their mobile device at an ATM. The cardless cash technology …

Predicting the intention and adoption of wearable payment devices using hybrid SEM-neural network analysis

A Al Mamun, F Naznen, M Yang, Q Yang, M Wu… - Scientific reports, 2023 - nature.com
This study aims to examine the mediating effect of the intention to use wearable payment
devices (WPD) between perceived ease of use (PE), perceived usefulness (PU), social …

Technology acceptance model and customer engagement: mediating role of customer satisfaction

RP Kumar, A Banerjee, Z Al-Salti, S Ananda - Journal of Financial …, 2023 - Springer
The primary aim of this study is to examine the influence of the technological acceptance
model on customer engagement. An additional aim of this study is to examine the mediating …