Objective The study aims to assess the impact of COVID-19 on healthcare workers' work-
related stress during the first wave of the pandemic in Italy. The main objective is to …

Counter-intuitively, sociodemographic characteristics account for a small proportion of
explained variance in parental burnout. The present study conducted during the Covid-19 …

Purpose Customer participation (CP) in service recovery is one of the ways to co-create
value with the service provider. Most existing studies assume that customers are willing to …

Objective To explore the influence of negative psychology and burnout in clinical nurses,
and to analyse the mediating role between self-efficacy and emotional intelligence in …

Managers' interest in the concept of emotional intelligence (EI) has grown steadily due to an
accumulation of published articles and books touting EI's benefits. For over thirty years …

This study aimed to design and evaluate an emotional intelligence (EI) training program for
adolescents involved in intensive sport training centers. A total of 31 young elite table-tennis …

Competitive sport has the potential to increase chronic stress and hence the risk of burnout.
The aim of this paper was first to examine the relationship of athlete burnout to trait …

Supervisor, co-worker, and customer-initiated incivility in the services industry dominate the
literature. Incivility studies in academic institutions are beginning to emerge and students' …

There are low retention rates of child protective service caseworkers and this impacts the
quality of care of the families served. The purpose of this study was to examine the …

Bereits vorhandene Befunde konnten zeigen, wie stark und beständig Auswirkungen
stressreicher Lebensereignisse sein können (Luhmann et al., 2012). Um deren Einfluss …